Struggling with Management of Your Shared Enterprise Mobile Devices?

How do your users access their mobile computers and tablets? Is there a mobile device access and security solution in place which prevents unauthorized access? Is the security profile based upon the user’s role, or is it set by device? Do you utilize a multifactor login to enhance security? Many companies have found that typical device management practices leave the organization at risk for device loss, waste, and security challenges. In this environment, Zebra Technologies created Identity Guardian, an authentication solution which is specifically targeted for enterprise users using a mobile Zebra device such as the MC9400 or MC3400.

The Challenges with Shared Mobile Device Authentication

In most warehouse and industrial environments, devices are shared by users across different shifts. The same user will likely use a different mobile device each day. So how do your users sign into devices? The typical approaches each have shortcomings:

1. No device passcode – Complete lack of device control
2. Shared PINs – Loss of accountability for individual users
3. Complex PINs and passwords – Difficult for users to remember, encourages ‘workarounds’
4. Biometric authentication – Support single users, not shared users
5. Storing data in the cloud – Creates liability concerns around users’ personal information

How Identity Guardian Works and Adapts to Your Organization’s Device Strategy

Zebra Identity Guardian resides on your mobile devices. The authentication process is simple, and slightly different depending on whether you have shared or personally assigned devices. You have the option of utilizing a facial biometric to avoid shared PINs and passwords:

Shared Devices

If your organization uses a pool of devices, with users randomly picking a device for each shift, you will benefit from a solution which can authenticate individual users rather than using a shared password. This graphic shows the Identity Guardian process for shared device biometric authentication:

Individually-Assigned Devices

If your organization assigns specific devices to specific users, Identity Guardian can adapt to create a secure yet user-friendly authentication process, as shows below:

Identity Guardian Creates Visibility to Your Devices

From an IT management perspective, Identity Guardian provides a huge benefit of easy visibility into which devices are being used by which users. This will save time and effort in locating and trouble-shooting device issues and also creates accountability for your users if devices are lost, not returned, or damaged on their watch.

Sample screen from Identity Guardian management interface:

Primary Benefits of Identity Guardian Solution

• Accountability – Better understand user activity and track device sign-ins and sign-outs
• Data protection – Multiple layers of protection keep your user and company data secure
• Application support – Integrated with IdPs to simply authentication by leveraging single sign-on (SSO).
• Familiar user experience – A common login makes it quick to train users
• Increased visibility – Gain a clear view of all devices in or out of service and all user profiles
• Convenient and secure – Zebra Technologies seamlessly merges biometric authentication with multifactor login protocols

Learn More About Zebra Identity Guardian

To discuss device authentication and the benefits of Zebra Identity Guardian for your shared device environments, please contact the Zebra experts at CSSI Technologies.

Earn Cash Back When Upgrading to New Honeywell Mobile Computers & Printers

As you plan your 2025 purchases of handheld computers and printers, it’s good to know that, if you are upgrading from older equipment, you have the ability to reduce your overall purchase cost with trade-in rebates. We’re pleased to announce that Honeywell has implemented a trade-in program for 2025. You can receive cash back when purchasing new Honeywell equipment by trading in qualifying old devices. Your old equipment can be Honeywell or competitive brands.

Examples of 2025 Honeywell Trade-In Rebates

Rebates vary depending on the new device you are purchasing. Savings can be substantial. Here are a few examples:

• $250/unit when upgrading to the new CK67 mobile computer
• $200/unit when purchasing a Honeywell CW45 wearable mobile computer
• $350/unit when purchasing a Honeywell Industrial label printer

Please refer to the trade-in program data sheet below. If you’d like to discuss your options with Honeywell’s line of mobile computers and label printers, please contact the Honeywell experts at CSSI to get started!

Better Management of Mobile Device Fleets with Zebra’s Storage Solution

As businesses acquire growing fleets of mobile computers and tablet PCs, effective management of these devices presents challenges. Enterprises often struggle with ensuring devices are adequately charged, tracking who has last signed out devices, and maintaining security to keep the company assets safe.

These challenges can lead to increased operational costs: worker downtime due to devices which aren’t adequately charged, and economic costs due to device loss or theft. Zebra Technologies addresses these issues with its Intelligent Cabinets product line, offering a comprehensive solution for device storage, charging, and management.

Challenges in Managing Mobile Devices

Companies deploying numerous mobile computers face several hurdles:

• Device Tracking: Without a centralized system, keeping tabs on each device’s location becomes cumbersome, increasing the risk of loss or misplacement.
• Charging Management: Ensuring all devices are charged and ready for use is critical. Inconsistent charging can lead to downtime, affecting productivity.
• Security Concerns: Unauthorized access or theft of devices can compromise sensitive data and lead to financial losses.

These challenges not only disrupt workflows but also escalate costs related to device replacement, repairs, and operational inefficiencies. That’s where the Intelligent Cabinets storage solution steps in:

Zebra’s Intelligent Cabinet Solution

Zebra’s Intelligent Cabinets provide an integrated approach to these challenges by offering:

• Secure Storage: Customized cabinets and racks ensure devices are stored safely, reducing the risk of loss or damage.
• Efficient Charging: Built-in charging capabilities guarantee that devices are powered and ready for use at the start of every shift.
• Automated Management: The system automates device tracking and access management, streamlining operations and enhancing security.

By consolidating devices into a centralized system, Zebra’s solution enhances device readiness and operational efficiency.

Key Features of the Intelligent Cabinet Product Line

1. Configurability: The modular design of Zebra’s cabinets allows businesses to customize storage solutions to fit various device types and quantities, ensuring optimal space utilization.
2. Device Monitoring: Integrated software provides real-time insights into device status, including battery levels and usage patterns, facilitating proactive management.
3. Charging Options: The cabinets are equipped with power distribution units, ensuring that all stored devices are charged simultaneously, eliminating downtime due to uncharged equipment.
4. Security: Enhanced security features, such as key barrel locks and the Zebra Access Management System (ZAMS), control and monitor device access, reducing unauthorized usage and potential theft.

Ensuring User Accountability with ZAMS

The Zebra Access Management System (ZAMS) is a pivotal component in promoting user accountability. This software solution automates device access management by:

• User Authentication: Requiring personnel to authenticate before accessing devices, ensuring that only authorized users can retrieve equipment.
• Usage Tracking: Recording which user has taken which device and when, fostering a sense of responsibility and enabling quick issue resolution.
• Battery Status Monitoring: Providing visibility into device battery levels, allowing users to ensure devices are adequately charged before use.

By implementing ZAMS, organizations can significantly reduce device loss and damage, leading to a lower total cost of ownership.

Hardware Requirements for ZAMS

ZAMS can run on Zebra Tablet PCs such as the ET60, or the Zebra CC6000 Kiosk computer. The device is mounted on the outside of the cabinet, and as seen in the screen graphic above, it provides at-a-glance visibility into quantities of devices which are available, in use, or missing, allowing managers to quickly remedy problems. Behind the scenes, ZAMS keeps track of device usage, enabling audits and accountability if devices go missing.

Learn More About the Intelligent Cabinet Mobile Device Storage Solution

Zebra’s Intelligent Cabinets, combined with the Access Management System, offer a robust solution to the challenges of managing large fleets of mobile devices. To learn more and to discuss how this device storage solution can help your business, please contact CSSI.

New Ultra-Rugged Barcode Scanner from Honeywell

Honeywell has just announced the latest update to its Granit line of super-rugged industrial barcode scanners. The Granit Ultra 2100i is the new best-in-class for demanding environments. It boasts exceptional scan performance, ultra durability, and high-capacity battery performance to keep your team productive all day long.

Key Features of the Granit Ultra 2100i

The Granit Ultra 2100i is packed with valuable features:

• Reads a broad range of barcode types and sizes – both standard and low definition, 1D/2D
• Range of scanning distances – SR model for ‘standard range’ / close range, XLR for extra long range scanning – scan the top rack from the floor
• Option to read multiple barcodes simultaneously – helpful based on your task and workflows
• Intuitive use – Green LED aimer dot makes it easy to see where you are pointing the scanner
• Rugged – 10′ drop spec, and IP65/68 sealing
• High-capacity battery – Use scanner for multiple scan-intensive shifts on a single charge!

Download the data sheet below.

Contact CSSI to Test the Granit Ultra

Want to test this scanner? We’re ready with a demo unit for you to evaluate. Contact CSSI to discuss your barcode scanning application and schedule a test of this powerful new scanner!

New Wi-Fi & Cellular Mobile Computer from Datalogic: Memor 12 & 17

Are you seeking mobile yet rugged computing power at an attractive price? Good news: Datalogic just announced the Memor 12-17, an excellent device choice for your mobile work staff who need handhelds which can stand up to the bumps and drops of day-to-day use.

This newest member of the Memor family includes Datalogic’s famous scanning technology, along with computing power which will carry you all the way through Android 18. Datalogic has been making big strides with its recent product launches, so it’s well worth a look for your next mobile computing project. The team at CSSI are mobile computing experts and can guide you in your device selection.

Key Features of the Memor 12-17

In addition to excellent scanning capability and Datalogic’s patented ‘Green Spot’ aimer, the Memor has attractive features for its price point. A few highlights are:

• Display: 6″ Gorilla Glass 7 screen
• Connectivity: Wi-Fi 6e (Memor 12) and 5G or Wi-Fi 6e (Memor 17)
• Rugged ‘enough’: 6-foot drop spec
• Future-proof: Supports up to Android 18

Download the data sheet below for the full device specs.

Great Applications for the Memor 12-17

The Memor 12-17 shines in field/remote use applications where you need mobility and scanning capability along with reasonable durability, but don’t require the more extreme rugged construction of pricier models such as the Memor 30-35. Test it out for:

• Transportation & Logistics: Proof of delivery, last-mile delivery, field service
• Retail: Shelf replenishment, price checks, queue busting
• Healthcare: Admittance, bed care, electronic medical records

Contact CSSI to Set Up An Evaluation

The best way to evaluate the new Datalogic Memor 12-17 handheld is with an evaluation unit. Contact CSSI to discuss your application and schedule a test of this powerful new mobile computer!

Using Staylinked to Create Color Touch Screens from TE Interfaces

Do your warehouse mobile computers connect via telnet (TE)? We’re excited to tell you about an option to create a modern touch interface for your ‘green screens’ without breaking your budget or consuming your IT resources! See how it works and looks in the side-by-side video below:

Why Modernize Mobile Device Screens?

Operations everywhere use mobile device interfaces which were designed in a pre-touch screen world. With modern color touch screens, there is massive potential to improve the GUI with immediate benefit:

• Reduce user errors and new user training time
• Eliminate keystrokes and improve workflows
• Improve user ergonomics

Telnet Screen Modernization… without software rewrites!

Updating legacy software can be expensive and complicated. The good news is that CSSI offers software which resides either on-device or on server, and acts as an intermediary between your mobile devices and back-end systems. You don’t need to touch your legacy software. This can get you up and running quickly and painlessly.

CSSI Can Help!

Would you like to explore your options for improving your telnet mobile device screens? Consult with the Android mobile experts at CSSI, we’d be glad to discuss your situation and propose options. Just contact CSSI to get started with telnet modernization.

Earn Cash Back with the Go Zebra 2025 Trade-In Program

As a certified Zebra Technologies partner, CSSI is excited to announce that Zebra has launched a cash-back rebate program for 2025! The Go Zebra trade in program enables you to trade in your old technology when upgrading to new and improved Zebra units.

The rebates vary by product and are covered in the brochure below, but the program is simple – you can send back your old device when buying a new Zebra device and receive cash. The device you are trading up from does not need to be a Zebra device, just an equivalent product.

A Few Examples of the Impressive Go Zebra Trade In Rebates

Your cash back reward for a Zebra trade in can be substantial:

• $250/unit when purchasing a Zebra MC9400 or MC9450
• $100/unit when purchasing a Zebra MC3400 or MC3450
• $100/unit when purchasing a Zebra tablet such as ET60 or ET80
• Trade in the old printer, Zebra tablet, Zebra device, Zebra printer, and even products from other manufacturers!

The supply chain solutions team at CSSI can help you determine the rebate for which you will qualify and can make sure you are equipped to take advantage of this offer. See the Zebra trade in data sheet below.

To learn more about the Go Zebra 2025 trade-in program, simply contact CSSI to discuss!

Zebra MC3400 Mobile Computer

Zebra Technologies Corp has announced the next generation mobile computer to build on its prior success with the MC300. The Zebra MC3400 series mobile computer is packed with new features such as front- and rear- facing cameras, several powerful scanner choices, and the ability to support both Wi-Fi and cellular (5G) connectivity. Plus, it will support at least through Android 18, which means you can count on years of productive use.

Connectivity: Use it on Wi-Fi or private/public cellular

A big addition to Zebra’s MC34 series is the addition of cellular connectivity. The MC3400 handheld computer offers wi-fi only (Wi-Fi 6e), while the MC3450 mobile computer offers both Wi-Fi as well as 5G (supporting both public and private 5G).

Other Notable New Features for the MC3400 / MC3450

Some of the new features which we’d like to highlight are:

• Flexible – Available in both ‘gun’ and ‘straight shooter’ form factors, and choose from multiple keyboard options (47 key alphanumeric, 38 key function numeric, and 29 key numeric). Features both front and rear camera.
• Wi-Fi 6E – 4X the bandwidth and capacity, 3X the speed, and up to 3X the available spectrum!
• Private and public 5G – Use your MC3450 outside the building or in the field!
• Advanced barcode scanner – The new SE58 scan engine has a 20% longer read range, and Zebra’s new green laser aimer is up to 7X more visible than typical red aimers. You can also connect to a bluetooth ring scanner.
• Support through Android 18 – Your investment will lock in years of usage as Android advances

Support from CSSI’s Zebra Experts

We are more than just Zebra mobile computer experts… our team of consultants and engineers will work with you to conduct testing and can support your deployment and post-sale technical needs. We are an authorized partner of Zebra Technologies Corp, and also offer services such as mobile device management.

Let’s Discuss the Zebra MC3400 Mobile Computer

Contact CSSI to discuss the Zebra MC3400 / MC3450 and let’s see if it is the right fit for your mobile computing and data capture needs. We are ready to setup hands-on demos and trials of this powerful new handheld. CSSI offers technical support for your evaluation and deployment of Zebra handhelds.

As 2024 winds to a close, we wanted to take a look back at the many topics we wrote on this year:

• Mobile computing technology
• AIDC technologies such as barcoding and RFID
• Connectivity such as Wi-Fi, 5G and CBRS
• Inventory management and supply chain workflow improvement opportunities

We tallied up the results and can introduce you to our 10 most popular posts from 2024!

1) Challenges in upgrading to Android 11, 13, and beyond

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2) 5 ways MDM software can help you manage your devices

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3) All the reasons you need to upgrade Windows Mobile/CE to Android

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4) What is session persistence? How to eliminate session drops

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5) Top 6 applications for barcodes in warehouses and manufacturing

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6) Choosing the right enterprise tablet: Android versus Windows

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7) Time for CBRS and Private 5G Networks?

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8) Should you use vehicle-mounted computers (VMUs) or rugged tablets on your forklifts?

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9) Exploring RFID? Start with an RFID pilot project

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10) Why use wearable scanners in the warehouse?

How Can CSSI Technologies Help You with AIDC Technology?

Our team at CSSI are experts in handheld computers, rugged tablets, thermal printers, RFID, and the many workflows within which these technologies are utilized. If you’d like to discuss your challenges or projects, please contact us and let us know how we can help.

Convert a handheld computer into a mobile RFID reader

RFID (Radio Frequency Identification) technology is transforming how businesses track inventory, manage critical assets, and monitor workflows. Among RFID devices, handheld RFID solutions are gaining popularity due to their flexibility and cost-effectiveness. A standout option in this category is the UHF RFID sled—a versatile accessory that works in conjunction with mobile devices. In this article, we explore RFID sleds, their advantages, and their ideal applications.

What Is an RFID Sled?

An RFID sled reader is an accessory that provides a handheld mobile device with RFID tag reading capability. Unlike a standalone fixed RFID reader, this mobile solution provides flexibility for the user, which can be essential for certain RFID workflows… and can be instantly implemented without having to mount physical antennas. While there are dedicated mobile RFID readers, the sled solution provides additional flexibility to the company, which can create RFID reading functionality without having to invest in dedicated devices.

Typically, RFID sleds are compact and lightweight, featuring ergonomic grips for easy handling. They are available with varying ranges, frequencies, and capabilities, making them suitable for different industries and use cases.

Examples of Reliable RFID Sleds

Here are several examples of reliable RFID sleds. Your CSSI rep can help you select the right choice for your needs:

What Are the Benefits of Using an RFID Sled Instead of a Dedicated Handheld RFID Reader?

RFID sleds offer several advantages over traditional handheld RFID readers:

1. Cost Efficiency
   RFID sleds are often more affordable than standalone RFID readers, especially for businesses that already use handheld computers. By pairing an RFID sled with an existing mobile device, organizations can reduce upfront costs.
2. Modularity and Versatility
   The modular nature of RFID sleds allows users to upgrade their mobile devices independently of the RFID reader. This flexibility helps businesses stay current with advancements in mobile technology without replacing their entire RFID system. Also, the company can get more use out of existing mobile devices without having to make significant new purchase investments.
3. Enhanced User Experience
   The company is able to use the familiar interface of the mobile devices to which users are already accustomed. Custom apps can be developed or integrated to optimize workflows and meet specific operational needs.
4. Portability and Convenience
   RFID sleds are lightweight and easy to carry, making them ideal for on-the-go applications. Their compact design is particularly advantageous in environments where space is limited or users need to move between locations frequently.

What Are the Benefits of Using a Mobile RFID Reader Versus a Fixed RFID Antenna?

Mobile RFID readers, including sleds, offer distinct advantages over fixed RFID antennas for certain usage scenarios:

1. Flexibility in Coverage
   Fixed antennas are stationary and best suited for monitoring specific areas, such as doorways or conveyor belts. Mobile readers, however, provide the flexibility to scan tags in various locations, making them ideal for dynamic environments like retail stores or warehouses.
2. Cost-Effectiveness
   Installing multiple fixed antennas can be expensive. Mobile RFID readers are a cost-efficient alternative for businesses that need occasional or location-specific scanning without investing in permanent infrastructure.
3. Ease of Deployment
   Fixed RFID systems require complex setup and calibration. Mobile readers, on the other hand, are plug-and-play devices that can be used immediately, with minimal technical expertise.
4. Scalability
   Mobile solutions are easy to scale as business needs grow. Adding more handheld devices is often simpler and cheaper than expanding a network of fixed antennas.

What Are Good Applications for an RFID Sled or a Handheld RFID Reader?

Handheld RFID readers, including sleds, boost operational efficiency in a variety of industries and applications:

1. Retail Inventory Management
   Handheld RFID devices streamline inventory counts, making it easier to update stock levels, locate items, and improve accuracy. This reduces out-of-stock scenarios and enhances the customer experience.
2. Warehouse and Logistics
   RFID sleds enable quick scanning of pallets, cartons, or individual items, helping businesses track shipments and ensure accurate order fulfillment.
3. Asset Tracking
   Asset management is a common use for RFID. In manufacturing and warehouses, you can use RFID to track high-value assets. In healthcare, hospitals and clinics use RFID sleds to monitor medical equipment, track patient movements, and manage inventory of consumables like medications and surgical tools.
4. Event Management
   RFID sleds simplify attendee tracking at events by reading RFID-enabled tickets or badges. They can also assist in managing equipment and resources during the event.
5. Field Service and Inspections
   Technicians use RFID sleds for equipment inspections, maintenance tracking, and ensuring compliance with operational standards, especially in remote or outdoor locations.

Learn More and Try Out an RFID Sled

RFID sleds represent a highly adaptable and cost-effective solution for businesses looking to leverage RFID technology. By pairing the functionality of a handheld RFID reader with the convenience of a mobile device, they provide an excellent alternative to both standalone readers and fixed antenna systems.

If you would like to explore RFID for your business, CSSI can help you evaluate your RFID project as well as test an RFID sled to use with your current mobile devices. Please contact us to discuss RFID sleds.