Are you ready for the demands of keeping Android current across your fleet of mobile devices? Companies entering the world of Android mobile devices will find that the Android OS will iterate more frequently than was historically experienced with Windows Mobile/CE. Companies which create solid upgrade processes and a solid roadmap will find it easy to stay in sync and secure. That’s why we created CSSI Device Lifecycle Management™.
Android moves fast. You need a plan to stay current.
CSSI Device Lifecycle Management™ is a subscription-based program which dramatically reduces the workload on your internal IT team and helps you stay current on Android by leveraging CSSI’s Android and MDM expertise.
| CSSI Device Lifecycle Management Program | |||||
|---|---|---|---|---|---|
| Category | Gold | Silver | Bronze | ||
| Professional Services | |||||
| Technical Customer Support (M-F 8A-5P EST) and Professional Services | Unlimited | 75 hrs/3 yr term | Hourly billing | ||
| Comprehensive Pre-Sale Proof of Concept | Y | Y | Y | ||
| Semi Annual Business Review | Y | ||||
| Android Best Practices Guidance | Y | Y | Y | ||
| Security Bulletins (Zebra, Honeywell, Google and CSSI) | Y | Y | Y | ||
| Android OS Updates | |||||
| Update frequency | 1 annual major update + 1 minor update | 1 annual major update | 1 annual major update | ||
| Build SOTI MobiControl Cloud Packages, Rules and Profiles | Y | Y | Y | ||
| Pre-testing of pending firmware upgrades | Y | Y | Y | ||
| Customer and CSSI collaborate to test and approve firmware upgrade | Y | Y | Y | ||
| Remote Deployment of Firmware to Device Fleet | Y | Hourly billing | Hourly billing | ||
| Out of Cycle Emergency Patch | Y | Y | Y | ||
| Device Provisioning and Post-Repair Reprovisioning | |||||
| MobiControl Device Deployment Configuration | Y | Y | Y | ||
| Device Deployment Provisioning (Firmware, Software, Security, Updates) | Y | Y | Y | ||
| Reprovisioning of devices returning from repair depot | Y | Y | Y | ||
| Freight for initial device deployment | Y | Y | |||
| Freight for devices returning from repair depot | Y | Y | |||
| Device Deployment Provisioning (Firmware, Software, Security, Updates) | Y | Y | Y | ||
| Reprovisioning of devices returning from repair depot | Y | Y | Y | ||
| Freight for initial device deployment | Y | Y | |||
| Freight for devices returning from repair depot | Y | Y | |||
This program sharply reduces the time and expertise required for your internal IT team to manage your device configurations and patching policies. Once your team has approved the device management processes, you will simply use SOTI MobiControl Console to move your devices to the appropriate management profile to finalize device configuration.
Not sure you need all of the elements in our program? Check out CSSI’s Device Provisioning program, which is limited to services providing pre-configuration of new devices prior to arrival at your facility.
Ready to learn more about CSSI Device Lifecycle Management™? Complete the form at right, or call CSSI at 570-524-4424.
