Scanning, Messaging & Push-To-Talk with Zebra Workforce Connect
Consolidate Mobile Devices and Improve Team Communication
What if there were a way to consolidate the number of devices which workers need to juggle in the course of a busy workday? Barcode scanners, mobile computers, mobile phones… it’s a lot to keep track of, and a lot for the company’s IT staff to patch and support.
Zebra Workforce Connect is a software solution that enables communication and collaboration among workers in a variety of industries, including warehouses and manufacturing facilities.
Zebra Workforce Connect Improves Communication, Collaboration, and Safety
Beyond the single-device ergonomic benefits and reduced IT device management workload, Workforce Connect simplifies and improves team communication, which is the holy grail of most modern businesses. Benefits include:
Better collaboration: Zebra Workforce Connect can facilitate teamwork and collaboration by enabling workers to share information and ideas, ask for help, and provide feedback, all in a secure and controlled manner.
Improved productivity: Zebra Workforce Connect can help workers complete their tasks more efficiently by providing real-time access to information, such as inventory levels, work orders, and equipment status.
Enhanced safety: The software can help prevent accidents by enabling workers to communicate quickly and easily with supervisors and other team members, especially in hazardous environments or emergencies.
Here is a graphic demonstrating the broad range of functionality available through Workforce Connect:
It’s All About Connected, Communicative Workers
It’s harder than ever to retain workers, which is why it makes sense equip workers with tools which will make them not only more productive, but also more empowered… and thus more loyal to the company.
Contact CSSI to Discuss Zebra Workforce Connect
Overall, Zebra Workforce Connect can help transform the way workers operate in warehouses and manufacturing facilities, by enabling them to be more connected, productive, and safe. To learn more and to arrange your own personal demo, please contact CSSI.
Growth of Mobility in Logistics & Supply Chain Management
One of the biggest areas for growth in wireless mobility is in the field of logistics and supply chain management. With the rise of e-commerce and the increasing demand for fast, reliable delivery of goods, logistics companies are looking for ways to streamline their operations and improve efficiency. Wireless mobility offers the potential to do just that.
For example, using mobile devices like smartphones and tablets, workers in a warehouse or distribution center can quickly and easily scan barcodes or RFID tags to track inventory and shipments. This can help to reduce errors and improve accuracy, as well as speed up the entire process of receiving, storing, and shipping goods.
Wireless Mobility in Asset Management
Another area where wireless mobility is having an impact is in the field of asset management. By using sensors and other wireless technologies, companies can track the location and condition of their assets in real-time. This can help to prevent loss or theft, as well as reduce maintenance costs by enabling companies to schedule repairs and replacements more efficiently.
Changing Customer Communication
Wireless mobility is also transforming the way that companies communicate with their customers. With the rise of social media and other digital channels, customers are more connected than ever before, and companies are looking for ways to engage with them in real-time. Mobile devices offer the potential to do just that, enabling companies to send personalized messages and offers to their customers based on their location, preferences, and purchase history.
Notable Viewpoints on Wireless Mobile Computers
Wireless mobile devices are used for just one in three warehouse workflows! Inefficient pen and paper is still used for the other two.
Experts say “nothing offers the same ROI as mobile wireless devices”
Wearable computers eliminate the need for workers to continuously pick up and set down wired barcode scanners
Counter-intuitively, high performing wireless mobile devices are even more valuable within the four walls of an enterprise than those used in the field.
Wireless Mobility Challenges To Be Addressed
Despite the many benefits of wireless mobility, there are still some challenges that need to be addressed. For example, many companies are still struggling to integrate mobile devices into their existing IT systems. This can make it difficult to share data and collaborate effectively across different departments and teams.
Another challenge is security. With more and more sensitive data being stored on mobile devices, companies need to ensure that their devices are properly secured and that their data is protected from hackers and other threats.
To address these challenges, companies are turning to new technologies and strategies to improve their wireless mobility solutions. For example, some are using cloud-based services to simplify the management of their mobile devices and applications. Others are investing in advanced security technologies like biometric authentication and encryption to keep their data secure.
Overall, the article suggests that the future of wireless mobility looks bright, with new technologies and innovations continuing to emerge. As companies continue to adopt mobile devices and wireless technologies, they are likely to see increased productivity, improved efficiency, and better engagement with their customers. However, it will be important for companies to stay up-to-date with the latest trends and technologies in order to take full advantage of the benefits of wireless mobility.
Ready to discuss upgrading your wireless computing capabilities and creating new mobile workflows? Speak to CSSI to learn how we can help.
CSSI is seeking SALES REPRESENTATIVES with experience in barcoding / RFID / rugged mobile computers for Northeast, Mid-Atlantic, and Southeast territories. The sales role will facilitate the sale of equipment and services for barcode scanning, mobile computing, thermal label printing, and autonomous mobile robots.
You have a successful track record in technology sales. You thrive in a challenging, yet high-earning, uncapped commissioned role. You are passionate about auto ID technologies (barcoding, RFID) and mobile computing, and you are comfortable selling to middle market customers in industries such as manufacturing, distribution, warehousing, food processing and agriculture. You enjoy working independently and thrive on prospecting and visiting customers within your assigned territory. You are the face of the company in your assigned territory but play well with the company team which enables your success.
If the above statements are true for you, then you will love working with CSSI Technologies. We are experts in the sale and integration of auto ID technologies (barcoding and RFID). We guide our customers in the selection and deployment of hardware and software to improve productivity and profitability. We add a special layer of value through our custom software development team, which enables us to create highly effective custom-fit solutions. In this role, you will develop sales within your assigned territory. You will work remotely from your home office and at customer sites in the territory.
Meet or exceed territory profitability targets
Prospect for new customers and close business through face-to-face meetings and telephone sales.
Cultivate lasting, consultative relationships with customers by delivering solutions and implementations which exceed expectations.
Collaborate with the CSSI team, and with OEM and ISV reps, to win business and achieve great customer outcomes.
Demonstrated success in technology sales, outside sales, and territory development
Require a minimum 3 years of experience in the auto ID industry selling barcoding / RFID / rugged mobile computers
Excellent skills in prospecting, communicating, negotiating and follow-up
Understanding of product positioning and ability to position solutions versus competitors
Familiarity with manufacturing and warehousing environments
Ability to travel frequently within the assigned territory
CSSI offers uncapped earnings comprised of a base salary and sales incentive, comprehensive health insurance, and a 401k retirement plan with company matching options. Our employees can take part in our wellness program and take advantage of our flextime policy.
To apply, please email your resume and cover letter to firstname.lastname@example.org and list Territory Account Manager in the subject line.
It’s common to encounter articles about advances in RFID technology, which create excitement and the urge to explore RFID for potential benefits to an organization. But in practice, where is the ROI? We’d like to present 10 practical and proven applications which can be effectively handled by RFID. Obviously, results and appropriateness vary by business (one of the factors which is so unique about RFID), so consult with CSSI to explore whether RFID is a fit for your business.
10 Great Uses for RFID
1. Inventory Management
RFID technology allows real-time tracking of inventory levels and movement, reducing manual labor and increasing accuracy.
2. Asset Tracking
RFID tags can be attached to assets such as equipment, tools, and vehicles, providing real-time location and utilization information.
3. Supply Chain Management
RFID tracking enables end-to-end visibility of goods in the supply chain, reducing the risk of lost or stolen items and improving overall efficiency.
4. Quality Control
RFID tags can be used to track the progress of products through the production process, enabling quick identification of any quality issues.
RFID technology can be used to automate the process of sorting and redistributing incoming goods, reducing manual labor and increasing speed.
6. Work-in-Process Tracking
RFID tags can be used to track the progress of products as they move through the production process, providing real-time data for process improvement.
7. Product Authentication
RFID tags can be used to authenticate products, reducing the risk of counterfeit goods entering the supply chain.
8. Maintenance Management
RFID tags can be used to track the maintenance and repair history of assets, helping to improve the overall reliability and lifespan of equipment.
9. Safety Management
RFID tags can be used to track the location of hazardous materials, helping to ensure that they are stored and used safely.
10. Warehouse Management
RFID technology can be used to automate the picking and packing of orders, reducing manual labor and increasing speed and accuracy.
Contact CSSI for RFID Help
Ready to start a conversation and explore RFID as a fit in your business? Contact CSSI to start today.
Competition and market forces are driving warehouses and fulfillment centers to continually seek higher productivity. That can put a strain on supply chain workers, who are both the essential ingredient and the weak link of the operation. It makes sense for business leaders to seek every opportunity to improve the operation, particularly when overall productivity and effectiveness can be increased while simultaneously making the job easier for the warehouse workers.
Against this backdrop, a mobile powered cart make perfect sense in the distribution center or production operation. Here are several key reasons that mobile power should qualify as a top-of-mind investment:
5 Key Benefits of Powered Mobile Carts
1. Improved labeling accuracy
Powered carts can be equipped as mobile printing stations. This enables your team to bring printers right to the point of use, avoiding mistakes and omissions caused by having to pick up batch printouts of labels at a central thermal printer, which might then be erroneously applied. Labeling errors can be costly – the wrong item is eventually picked and shipped, leading to expensive returns and lower customer satisfaction. Mobile printing workstations eliminate labeling errors right at the source.
2. Increased inventory control
When a mobile powered cart is equipped with inventory management tools, such as barcode scanners or RFID readers, it becomes easier for employees to perform necessary inventory operations, which in turn makes it more likely that the work will be done as required without mistakes or shortcuts.
3. Reduced travel waste
Costly footsteps cost real money! Basic LEAN principles dictate that waste should be eliminated wherever possible to improve overall efficiency. Travel waste is a significant loss to the organization, and travel takes time (costing money with an hourly employee), has an opportunity cost (what else could the employee have accomplished in that time?). Even small amounts of travel time add up when repeated frequently!
4. Improved worker ergonomics
The travel waste described above has an additional detrimental effect on the employee’s productivity for the rest of the day… as an employee physically tires from continual travel, his or her pace of work slows. Further, a mobile computer cart enables the employee to keep all necessary worktools nearby, reducing potential strains and injuries from lifting or bending unnecessarily.
5. Enhanced flexibility
This is an easy to miss yet powerful benefit of mobile powered carts… Your company can quickly reconfigure the deployment of technology assets, as dictated by the business requirements at that time. This unlocks the possibility for pop-up checkouts and point of sale, label printing at the point of use, inventory activities at the precise site in which they are occurring, and much more. Business needs change fast, so you should not be locked into static work environments… a flexible mobile workstation unlocks that possibility.
Ready for Powered Mobile Carts?
A mobile powered workstation has numerous benefits which immediately impact your operation. Powered mobile carts allow workers to move large quantities of materials quickly and easily, reducing the time and effort required for receiving, putaway, picking, and shipping. The use of mobile powered workstations also can help reduce labor costs by increasing the speed and efficiency of warehouse operations, allowing more work to be done with fewer workers.
Contact CSSI To Discuss Implementing Powered Mobile Carts In Your Operation
In this era of rapid growth and increased competition, manufacturing and warehouse companies are always looking for ways to improve efficiency, reduce costs, and increase supply chain productivity. One technology that is receiving increasing amounts of buzz in recent years is the autonomous mobile robot (AMR) for the automation of internal logistics tasks (material handling and material transport). An autonomous robot is designed to move around a facility without the need for human intervention. They can navigate among people and around obstacles using on-board sensors, cameras, and other technologies. Industrial mobile robots can be programmed to perform a wide range of tasks, and can even be fitted with special enhancements to enable specialized functionality.
Top 5 Reasons To Explore AMRs in 2023
So what are the top 5 reasons why forward-thinking manufacturing and warehouse companies should explore the use of AMRs for material handling and material transport?
1. AMR Technology Increases Efficiency and Productivity
One of the biggest benefits of using AMRs for material handling and material transport is the increased efficiency and productivity they can bring to a warehouse operation or manufacturing floor. AMRs can move quickly and accurately through a facility, picking up and delivering materials to the right places without the need for human intervention. This can save a significant amount of time and labor, allowing companies to get more work done in less time.
2. AMRs Reduce Labor Costs
Another major benefit of using AMRs for material handling and material transport is the reduction in costs that can result. AMRs can be programmed to perform a wide range of tasks, which can reduce the need for worker labor. This can lead to significant cost savings for companies, as they will no longer need to pay for labor to perform these tasks. Additionally, AMRs can also reduce costs associated with training and turnover, as well as reducing the risk of human errors.
3. AMRs Improve Facility Safety
AMRs can also improve worker safety in a facility by reducing the need for human intervention in dangerous or hazardous areas. For example, AMRs can be used to transport materials through a facility without the need for human workers to be present in areas where there is a risk of injury or accidents. Powerful artificial intelligence and environmental awareness enables obstacle avoidance and makes the mobile robot less prone to accidents than human-powered forklifts. This can reduce the risk of workplace injuries and accidents, resulting in a safer working environment for everyone.
4. AMRs are Highly Scalable
One of the great advantages of using industrial mobile robots for material handling and material transport is the scalability of the technology. AMRs can be easily scaled up or down to meet the changing needs of a facility. This means that as a company grows, it can easily add more robots to its fleet to keep up with the increased demand for material handling and transport. Warehouse fleet management software is available to coordinate the actions of larger numbers of AMRs.
5. AMRs are Easy to Implement
Implementing AMRs for warehouse automation in a facility is relatively easy. A company like CSSI specialize in providing AMRs and the necessary software to operate them. CSSI can work closely with your facility to help you set up and implement the technology, providing training and support to ensure that the AMRs are used safely and effectively.
AMRs are Ready To Go in 2023!
The mobile industrial robot tasked with material handling and rack or pallet transport can bring significant benefits to manufacturing and warehouse companies, including increased efficiency and productivity, reduced costs, improved safety, scalability, and easy implementation. While some may have concerns about the safety of using an AMR solution in facilities where mobile robots work alongside people, the technology has been shown to be safe when properly implemented and managed. Companies looking to improve their operations and stay competitive in today’s fast-paced business environment should definitely explore the use of AMRs for repetitive tasks such as material handling and material transport.
CSSI Can Help With Your Implementation of AMRs
Which of the top 5 reasons to implement autonomous mobile robots provide the largest benefits to your organizations? If you are ready to explore an AMR solution, you will benefit from working with a knowledgeable warehouse and mobile robotics consultant such as CSSI. CSSI provides solutions from leading AMR manufacturers Mobile Industrial Robots (MiR) and Fetch Robotics by Zebra Technologies. We can help you to select the ideal workflows to target with automation, help you select the best robot for the job, and work with you as you implement the AMRs.
Chronic Staffing Challenges for Warehousing & Manufacturing
Warehouses and manufacturers are confronted with demographic trends and changing workforce preferences which promise continued challenges with achieving adequate staff levels and employee retention. A recent article in Supply Chain Quarterly (Automation’s Role in Solving Today’s Labor Challenges) discusses the current labor challenges facing the supply chain industry and how automation can play a role in addressing these challenges. Supply Chain Quarterly (SCQ) argues that the supply chain industry is facing a number of significant labor challenges, including a shortage of skilled workers, high turnover rates, and rising labor costs. These challenges are being compounded by a rapidly changing business environment, where companies must be able to quickly adapt to new technologies and changing customer demands.
Is Automation the Answer to Warehouse Labor Shortages?
To address these labor challenges, SCQ suggests that companies need to turn to automation. Automation technologies such as autonomous mobile robots (AMRs) can help companies automate repetitive tasks and reduce their dependence on human labor. By automating these tasks, companies can improve efficiency, reduce costs, and free up employees to focus on more strategic activities.
Key Benefits of Introducing Automation
One of the key benefits of automation is that it can help companies overcome the shortage of skilled workers. For example, companies can use automation technologies to automate tasks that typically require highly skilled workers, such as data analysis or report generation. This allows companies to free up these workers to focus on more strategic activities, and it also helps to reduce the risk of burnout and turnover among these workers.
Another key benefit of automation is that it can help companies to improve the quality of their products and services. Automation technologies can be used to automate quality control processes, helping to ensure that products are consistent and meet the required standards. This can improve customer satisfaction and reduce the risk of product recalls, which can be costly and damaging to a company’s reputation.
SCQ also notes that automation can help companies to address the rising cost of labor. As labor costs continue to rise, companies are looking for ways to reduce their costs and improve their competitiveness. Automation can help to achieve this by reducing the need for human labor and improving efficiency. For example, automation technologies can be used to automate tasks that are typically performed by low-skilled workers, such as data entry or order processing. This can help to reduce labor costs and improve the efficiency of these processes.
Today’s Warehouse Automation Solutions
Cost-accessible for operations of all sizes
Deployable in days (or even hours)
No major infrastructure investments required
Can be programmed to handle multiple tasks
Easy to modify as processes evolve and needs change
Warehouse Automation Benefits Summarized
Finally, SCQ argues that automation has a critical role to play in addressing the current labor challenges facing the supply chain industry. Automation technologies such as autonomous mobile robots can help companies overcome the shortage of skilled workers, improve the quality of their products and services, and reduce the cost of labor. By embracing automation, companies can improve their competitiveness and better meet the changing needs of their customers. Read the entire article here.
In today’s fast-paced environment, most frontline workers are equipped with mobile computer solutions. However, there are times when a desktop layout (larger monitor, keyboard, headset) makes sense. Until now, companies have needed to invest in a separate desktop PC for their workers. Good news: Zebra’s clever new Workstation Connect is a docking station which enables the worker to plug in a mobile device and immediately convert it to a full-featured desktop PC environment. The ROI case is simple: worker efficiency is improved, with simultaneous opportunities to improve customer satisfaction.
Workstation Connect is compatible with a broad range of Zebra Technologies mobile computers, including current TC handhelds and ET tablets.
How Workstation Connect Works
It’s simple to use: simply drop a Zebra mobile device into the dock, and it will connect to the monitors and peripheral devices. Users immediately receive the productivity benefits of a workstation, the ergonomic benefits of larger screen and keyboard/mouse, and the ability to simultaneously work on different apps on the desktop and mobile device!
Workstation Connect Features
Intuitive desktop interface
Flexible HDMI monitor support
Supports various data-entry modes
Supports Android, web-based, and more
Secure: admin control over peripherals allowed and the desktop
Rugged design will stand up to day-to-day usage
Accommodates a range of Zebra mobile computer and tablet models
The workstation docking cradle includes ports for powered USB, HDMI, Ethernet, an audio jack, and cable management. Various configurations are available to dial in the precise feature set you need for your business requirements.
The Workstation Connect Desktop – Not Just a Larger Mobile Screen
It’s important to note that the Workstation Connect dock doesn’t just make the Zebra mobile device screen larger… it creates an entirely new screen layout, which will be familiar to desktop users. Application launch shortcuts can be positioned on the desktop. Application can be opened in re-sizable windows, a familiar taskbar is present. All of the features which users make common use of at a desktop are present.
Enterprise-Grade Administrative Control
As would be expected from a Zebra Technologies product, Workstation Connect offers powerful levels of admin control. You can control configuration through mobile device management (MDM) software. You can determine with precision which applications and levels of user access are allowed. You can control the look and feel of the user desktop in order to ensure conformity and easier training. Workstation Connect also includes a USB Host Manager which ensures that only authorized devices are connected – this reduces potential security risks cause by employees introducing risky peripherals.
Applications for Zebra Workstation Connect
Warehouses and Distribution Centers – managers and material handlers get flexible access to a workstation for label printing, data entry, communications, and reports
Public Safety – first responders can use an in-vehicle workstation for computer aided dispatch (CAD), records management system access (RMS), and law enforcement applications
Retail – store associates gain flexibility for point of sale, returns processing, communications, and more
Hospitality – create dynamic check-in/checkout stations, point of sale, and guest assistance
Healthcare – nurses and providers gain EHR access, admissions/discharge forms, scan barcodes, and kiosks for patient check-in
To learn more about Workstation Connect, and to arrange a personal demo, please contact CSSI. We will work with you to understand the requirements of your frontline workers and create a winning solution.
For years, Zebra’s TC series of Android handheld computers has provided durable mobile computing solutions for the enterprise. The TC7x has always been the toughest, ‘best-in-class’ part of the product family.
Zebra has just announced the latest version in this rugged mobile computer family… the TC73 and TC78. This is a significant leap forward in terms of computing power, user ergonomics, durability, and productivity-enhancing features such as an improved barcode scanner.
Zebra TC73/TC78 Offers Major Upgrades Over Prior Versions
Larger and brighter 6-inch FHD+ tough display (Gorilla Glass)
More rugged – 10ft drop spec to concrete!
Enhanced ergonomics – thinner grip area, and contoured back and sides
Includes barcode scanner: choose between advanced scan engines, SE4770 or SE55
Hot swap batteries
Faster Qualcomm processor
7% lighter than prior model
Complete family of accessories
Difference Between TC73 and TC78 Handheld Computer
The 2 versions of this handheld are identical with the exception that the TC73 is Wi-Fi only, whereas the TC78 offers both Wi-Fi and 5G capability. So TC78 is the right choice for work in the field where remote connections are important, whereas TC73 is the best option when the device will only be used ‘within the company walls’ with wireless networks. For example, TC78 would typically be the best choice in direct store delivery or field service usage, whereas for warehouse or retail store usage, the TC73 would be sufficient. Both units include bluetooth.
Target Use Environments for the TC73-TC78
The TC73-TC78 can boast a broad range of great ‘use cases’. Basically, any environment which requires rugged devices, exceptional battery life and scanning capability, and a large touch screen (but not tablet-sized).
Some typical great applications for the TC73 and TC78 include:
Public Service / First Responders
Direct Store Delivery (DSD)
Learn More About the TC73/TC78 Handheld Computer
Contact CSSI for information on this powerful new Android computer and schedule your hands-on demo today. CSSI is a Zebra Technologies partner, and pleased to discuss, deploy, and support this product with you. CSSI offers a broad range of professional services to ensure successful rollouts and smooth ongoing usage.
Warehouses struggle to staff appropriately in the face of rapid material handling growth and a labor shortage. Now you have the same technology available to you as much larger warehouse operators… autonomous robots for internal logistics tasks.
CSSI is now a source for MiR warehouse robots . MiR is one of the largest and most experienced manufacturers of warehouse robotics technology. Better yet, MiR autonomous mobile robot solutions are highly scalable and easy to implement. In the video below, we demonstrate a MiR robot for you:
Internal Transport Workflows for MiR Warehouse Robots
MiR robots are ideal for frequently repeated and well-defined material movement tasks. Some of these might include:
Supporting picking by transferring picked items to shipping
Resupplying your manufacturing line with components and raw material
Removing recycling or waste material
Movement of carts, or pallet transport in your warehouse – even heavier loads
Even transferring items from one line to another as a ‘virtual conveyor belt’
Ready to do a proof of concept project? Implement one or two robots as a way to prove out your business case and ROI. It’s easy to scale up later as you expand project scope and add new logistics tasks for your mobile industrial robot fleet.
CSSI will support you from workflow selection through project implementation. Our AMR experts will get you started quickly so that you can see the benefits of mobile robots.
Learn More About MiR Warehouse Robots
Take the next step by contacting CSSI to learn more about MiR robots and arrange a demo of this powerful solution to support your internal logistics. The CSSI team looks forward to working with you on warehouse automation with industrial robots in 2023!