Unleashing the Full Potential of RFID in Modern Operations with Zebra
Zebra RFID Technology – Supported By CSSI
We have been seeing a years-long trend with increasing adoption of RFID technology due to its cost-efficiency, process automation, operational visibility, and reliability. Successful RFID projects require well-designed hardware as well as RFID partners with the expertise to implement your system. Zebra Technologies Corp offers a broad variety of RFID solutions, from handheld and fixed readers to RFID portals, RFID tag printers, RFID label and tag supplies, and supporting software. As an authorized Zebra RFID partner, CSSI can help you to navigate your options and select the best options for your project.
The Rise of RFID Applications: Why Companies Are Making the Switch
Radio frequency identification (RFID) technology has experienced unprecedented, double-digit growth in recent years. In fact, as far back as 2018, approximately 15 billion UHF RFID tags had already been sold, with the Manufacturing and Transportation & Logistics (T&L) sectors emerging as some of the fastest-growing verticals.
So, why are companies rapidly adopting RFID over traditional data collection methods like the barcode scanner?
Cost Efficiency: The cost of passive RFID tags has dropped significantly, moving from 30 cents to just 5 cents per tag, making rapid ROI highly achievable.
Process Automation: Unlike barcode scanner methods, RFID allows workers to scan many tags simultaneously without requiring a direct line of sight, drastically reducing manual labor time and costs. RFID can be much faster than the barcode scanner.
Operational Visibility: RFID delivers extremely high inventory accuracy and real-time visibility, optimizing Work-in-Process (WIP), asset tracking, returnable containers, and pallet ID.
Maturity & Reliability: RFID technology now features stable and robust global standards alongside consistent, field-proven performance across highly demanding environments.
Zebra RFID Technology: An Industry Leader and Innovator
When transitioning to an RFID-enabled ecosystem, fragmented multi-vendor solutions often lead to interoperability headaches. As an industry leader in mobile computing and data capture, Zebra Technologies has been powering RFID from the very beginning. Zebra handheld RFID readers and fixed RFID readers are well known, but there is also a very broad portfolio encompassing integrated RFID portal solutions as well as printers, tags, and software to run your application.
Zebra’s pedigree is built on five decades of research, design thinking, and software development. With 600 RFID patents , Zebra has delivered numerous industry firsts, creating the market’s broadest, field-proven RFID portfolio. Zebra provides a cohesive, trustworthy ecosystem that mitigates implementation pains and unlocks the true ‘sense-analyze-act’ potential of your operational data.
Zebra’s Comprehensive RFID Solution Portfolio
Zebra offers a complete end-to-end RFID ecosystem designed to streamline discovery, design, and deployment. Here is a look at the core categories and top examples of Zebra’s offerings:
RFID Category
Description
Top Solution Example
Handheld RFID Readers
Improve associate performance and mobility by capturing many items simultaneously with the pull of a trigger.
MC9190-Z Handheld Computer: Built to deliver highly accurate, fast reads to reduce labor time and costs in manufacturing and warehousing.
Fixed & Overhead Readers
Streamline inventory and track goods in motion automatically, providing real-time visibility without human intervention.
Fixed Readers & Integrated RFID Portal Options: Ideal for dock doors and open floors to control tagged assets and monitor shipment validation.
RFID Printers
Accurately print and encode RAIN RFID labels, tags, and cards wherever and whenever needed.
ZT600R & ZT400R Series: High-performance industrial printers designed for rugged manufacturing and T&L environments.
RFID Antennas
High-performance RAIN RFID antennas that extend read ranges and throughput for high-volume tracking.
Zebra RFID Antennas: Engineered for large operational footprints like distribution centers and warehouses.
RFID Labels & Supplies
High-performing, pre-tested labels and inlays customized with the right materials and adhesives for extreme environments.
Zebra Silverline & Custom Inlays: Scalable tagging solutions that give physical assets a reliable digital voice.
Enablement Software
Intelligent platforms to easily deploy, manage, and scale large volumes of serialized data and edge devices.
Zebra MotionWorks Enterprise RFID Reader Management & Zebra Savanna: Cloud platforms and management tools to control thousands of readers globally.
Get Started on Your Next Project with Zebra RFID Readers
By partnering with CSSI and leveraging Zebra’s industry-leading, end-to-end RFID portfolio, manufacturers and logistics providers can completely transform their supply chain visibility, eliminate blind spots, and drastically improve their bottom line in common RFID applications such as inventory management. Please contact CSSI Technologies, an authorized Zebra RFID partner , to discuss your project.
Excellent Applications for RFID Technology in a Manufacturing Facility
Modern manufacturing sector operations run on visibility. Knowing where materials are, which assemblies are complete, what’s ready to ship, and where critical tools are located isn’t a luxury — it’s the foundation of operational efficiency. For years, manufacturers have relied on barcode scanning and manual data entry to maintain that visibility. But as production volumes grow, product complexity increases, and labor constraints tighten, those approaches are showing their limits.
Radio Frequency Identification (RFID) technology addresses those limits in ways that barcodes and manual processes fundamentally cannot. Unlike barcodes, RFID labels and tags don’t require line-of-sight reads, can be scanned in bulk simultaneously, and can be embedded in assets rather than affixed to their surface. The result is faster, more accurate data capture with less human effort.
Here are five RFID use cases for manufacturing environments where an RFID tracking system can deliver compelling, measurable advantages.
1. RFID for Materials Management
The Challenge
Incoming raw materials, components, and sub-assemblies are the starting point for everything a manufacturer produces. When those materials are misidentified, mislabeled, or simply lost in a large warehouse or receiving dock, the downstream consequences are significant — production process delays, quality escapes, and emergency purchasing that erodes margin.
Barcode-based receiving requires workers to scan each item individually, in the right orientation, with a clear label visible. In high-volume receiving environments, this creates bottlenecks and introduces error. Manual counts are worse: slow, inconsistent, and entirely dependent on worker attention and accuracy. Check out our case study on RFID inventory tracking.
The RFID Advantage
RFID enables bulk receiving at the dock door. As a pallet or tote of materials passes through an RFID portal — a fixed reader mounted at a dock door or conveyor point — every tagged item on that pallet is captured simultaneously, without a worker needing to touch or orient a single item. Counts are accurate, timestamps are automatic, and the data flows directly into your ERP or WMS.
Beyond receiving, RFID supports inventory accuracy and ongoing materials visibility throughout the facility. Tagged bins, totes, and raw material spools can be located in real time using fixed readers positioned throughout the warehouse. When a production planner needs to confirm that a specific material lot is on-site before committing to a production schedule, RFID delivers that answer in seconds rather than requiring a physical search.
RFID data also strengthens lot traceability. If a quality issue surfaces downstream, RFID read history allows manufacturers to quickly identify which production runs used material from a specific lot — critical for regulatory compliance in industries like aerospace, medical devices, and automotive. It’s a great solution for inventory management.
2. RFID for Work in Process (WIP) Tracking
The Challenge
Once materials enter production, tracking their progress through assembly stages is one of the most persistent challenges in the manufacturing process. Without reliable WIP visibility, supervisors are left guessing about where bottlenecks are forming, which orders are ahead of or behind schedule, and whether a specific unit has passed required inspection checkpoints.
Manual WIP tracking — clipboards, whiteboards, verbal updates — introduces delays and inaccuracies that make real-time status essentially unknowable. Barcode-based WIP systems can improve on this, but they require workers to stop and scan at each stage transition, adding non-value-added time and creating compliance gaps when workers skip scans under pressure.
The RFID Advantage
RFID transforms WIP tracking from an activity that requires worker action into one that happens automatically. When an RFID tag is attached to a work order traveler, product carrier, or the assembly itself, fixed readers at each production stage capture the unit’s movement without any manual scanning step. The system simply knows where each unit is, when it arrived, and how long it has been there.
This automatic capture yields several concrete benefits. First, supervisors gain real-time visibility into stage-by-stage cycle times, making bottlenecks immediately apparent rather than discovered after the fact. Second, compliance with mandatory quality checkpoints — inspection gates, torque verification stations, test stands — can be enforced automatically: the system can flag or stop a unit from progressing if it hasn’t registered at a required stage. Third, labor efficiency improves because workers are freed from the discipline of scan compliance.
For manufacturers running mixed-model production on shared lines, RFID WIP tracking is especially valuable. The system can distinguish between product variants moving through the same line and ensure that the correct assembly sequence and routing are followed for each.
3. RFID for Shipment Validation
The Challenge
Outbound shipment errors are costly in multiple dimensions. A mispicked or miscounted shipment generates customer complaints, return freight, and rework costs. In industries with compliance requirements — automotive OEMs with EDI advance ship notices, defense contractors with MIL-SPEC labeling, food and beverage distributors with lot code documentation — a shipment error can mean chargebacks, fines, or disqualification as a preferred supplier.
Manual packing verification is slow and error-prone, particularly under end-of-shift or end-of-quarter pressure when speed is prioritized over accuracy. Barcode-based verification improves accuracy but is still a serial process: one scan per item, one item at a time.
The RFID Advantage
RFID enables packing verification and quality control to happen at the speed of the packing process rather than as a separate, slower step. As items are placed in a carton or as a pallet is assembled, an RFID reader can continuously capture every tagged item present, comparing the in-progress contents against the expected pick list in real time. Workers receive immediate feedback — a light stack indicator, an audible alert, a screen notification — if an item is wrong, missing, or duplicated.
At the dock door, a final RFID portal read provides a 100% count of outbound contents before the load departs. This eliminates the sampling-based verification that most manual or barcode processes rely on and gives manufacturers the documentation needed to defend against false shortage claims.
For customers requiring advance ship notices (ASNs) or serialized item tracking, the RFID read data at the point of pack or shipment can automatically populate those records, reducing the administrative burden on shipping staff.
4. RFID for Fulfillment and Replenishment
The Challenge
Manufacturing operations that run lean — kanban systems, line-side stock, point-of-use storage — depend on reliable, timely replenishment of materials to production. When a line-side bin runs empty before a replenishment signal reaches the warehouse, production stops. When replenishment is triggered too early, inventory piles up in locations where it creates congestion and obscures true consumption rates.
Traditional kanban systems using physical cards or barcode-scanned bins require workers to take a discrete action — drop a card, scan a label — to trigger replenishment. Under pressure, those signals get missed or delayed, creating both stockouts and excess.
The RFID Advantage
RFID improves supply chain visibility and enables passive, automatic replenishment triggering. An RFID-enabled bin or rack location with a continuously active reader can detect when inventory falls below a defined threshold based on the number of tagged units present, and automatically generate a replenishment request in the WMS or ERP — without any worker action required.
This moves replenishment from a worker-dependent process to a system-dependent one, which is far more reliable. Consumption data captured in real time also gives planners accurate, granular visibility into actual usage rates by line and shift, which improves min/max and reorder point calculations over time.
For manufacturers managing returnable containers — totes, racks, dunnage — RFID also supports container tracking across the supply chain, helping to reduce container loss and improve utilization of expensive returnable assets.
5. RFID for Tool Tracking
The Challenge
In manufacturing environments — particularly aerospace, defense, and precision machining — tools represent significant capital investment. A single calibrated torque wrench, specialized fixture, or precision gauge can cost thousands of dollars to replace. More importantly, tools have defined calibration cycles, and using an out-of-calibration tool on a production unit can result in a quality escape that affects safety-critical components.
Manual tool tracking — sign-out logs, crib attendants, periodic audits — is time-consuming and creates gaps. Barcoded tool tags can improve tracking in a crib environment, but they don’t help locate a tool that has left the crib, and they don’t automatically enforce calibration status at the point of use.
The RFID Advantage
RFID asset tracking enables continuous, passive tracking of tool location and status. RFID tracking tags embedded in tool handles or attached to tool cases are read by fixed readers at crib exits, line-side panels, and storage racks, giving tool management systems real-time location data without requiring workers to check tools in or out manually.
Calibration enforcement becomes automatic. A torque wrench approaching its calibration due date — or already past it — can be flagged in the tool management system, and an alert can be generated before it is issued for use on a controlled operation. In environments with electronic interlocks or assembly station readers, an out-of-calibration tool can be positively identified and rejected before it reaches the assembly point.
Tool utilization data captured via RFID also supports better capital planning. Rather than purchasing replacement tools based on anecdotal claims that “the tool is always gone when we need it,” operations managers can review actual utilization by shift, by line, and by operation — and make data-driven decisions about tool inventory levels.
Ready to Explore an RFID Implementation?
An RFID solution is not a single-point solution. Its greatest value comes from a thoughtful deployment strategy that aligns tag selection, reader placement, and system integration with the specific workflows where improved data capture will have the most impact.
When evaluating an RFID system for a manufacturing environment, the starting point is typically a use-case assessment: which of these problem areas is costing the most in labor, errors, or lost time today? The answer usually points directly to where an initial RFID deployment will generate the fastest return.
CSSI Technologies works with manufacturing operations to design and deploy RFID solutions using hardware from industry-leading partners such as Zebra Technologies and active or passive RFID tags. If you’re ready to explore an RFID application for your facility, contact our team to request a consultation.
The New Datalogic Skorpio X40/X45 Mobile Computer
If your team is pushing through long shifts in a warehouse, on the manufacturing floor, or across warehouses and distribution centers, you already know the pain points: devices that slow workers down, connectivity that drops at the worst moments, and chargers that wear out long before the hardware should. Datalogic’s new Skorpio X40 and X45 rugged mobile computers are engineered to address all of that — without compromise.
What Is the Datalogic Skorpio x40/x45?
The Skorpio X40 and X45 are enterprise-grade, Android-based handheld computers built for data-intensive environments. They’re compact, well-balanced, and designed to be carried comfortably across an entire shift — not just a few hours. The X40 is the Wi-Fi-only model, while the X45 adds cellular 5G and GPS for operations that span facilities or outdoor yards.
Both models run Android 15 (upgradeable to Android 19), are powered by a Qualcomm QCx4490 Octa-Core 2.4GHz processor, and ship with 6GB RAM and 128GB storage — more than enough headroom to run demanding enterprise applications without lag.
What’s New and Notable About the Skorpio X40/X45?
The Skorpio X40/X45 brings several meaningful advances over previous generations.
Wi-Fi 6/6E and 5G connectivity put these devices at the forefront of enterprise wireless. Wi-Fi 6E opens up the 6GHz band for faster, less congested connections, while the X45’s 5G support (including private network and CBRS) makes it a strong candidate for organizations modernizing their facility networks.
Green Spot visual scan confirmation is Datalogic’s patented technology that projects a visible green dot directly onto the scanned label the moment a good read is captured. For operators scanning hundreds of barcodes per shift, this eliminates doubt and keeps eyes on the work — not the screen.
Wireless charging is a standout operational upgrade. By eliminating the physical charging pins found on traditional cradles, there’s no contact wear, no debris buildup, and no maintenance headaches. The device is also fully backward-compatible with Skorpio X5 docks, so facilities already invested in that accessory infrastructure don’t need to start over.
Hot-swap battery means the 7,000mAh battery can be swapped without powering down or losing application data — keeping devices in use 24/7 across multi-shift operations.
Field-detachable handle lets workers switch between handheld and pistol grip form factors on the fly, adapting to picking tasks versus general use without any tools or downtime.
WHERE IT FITS – APPLICATIONS FOR THE SKORPIO X40/X45 The Skorpio X40/X45 is a strong fit across several of CSSI’s core verticals: • Warehousing and distribution — receiving, putaway, picking, and order fulfillment benefit from the ergonomic form factor, long-range scanning, and all-day battery life. • Manufacturing — inventory control, work order management, track-and-trace, and quality control are all well-supported use cases. • Transportation and logistics — the X45’s 5G and GPS capabilities make it equally capable in yard management and cross-dock environments. • Retail and healthcare — replenishment, order fulfillment, goods receiving, and returns processing are covered across both models.
Scan engines: Datalogic Halogen DE2121 (standard or extended range) with Green Spot for aiming accuracy
Skorpio X40/X45 vs. Falcon X60/X65: Which Is Right for Your Operation?
Datalogic offers two distinct rugged mobile computer families for warehouses, logistics, distribution centers, and manufacturing or production environments – the Skorpio, covered here, and the Falcon, previously discussed here . Both offer excellent reliability— but they’re built for different environments and user profiles. Understanding the difference helps ensure you’re putting the right tool in the right hands.
The Falcon X60 and X65 are full-touch, large-screen hardware devices — think smartphone-style form factor with a bigger display, designed for workers who do more reading, navigating, and app interaction alongside their scanning. They’re a strong choice for roles where the screen is as important as the scan engine: supervisors reviewing dashboards, workers managing complex workflows, or environments where detailed data entry is part of the job. The Falcon line also supports a wider range of accessory configurations and tends to appeal to operations already moving toward a more consumer-device experience.
The Skorpio X40 and X45, by contrast, are purpose-built data entry workhorses. The physical keyboard options — 29, 39, or 48 keys — make them the better choice for high-volume, heads-down scanning and keying tasks where touchscreen-only input would slow workers down or introduce errors. The compact, pistol-grip-convertible form factor is also better suited to operators who are scanning constantly throughout a shift rather than occasionally referencing a screen.
Choose the Skorpio X40/X45 when:
Workers are performing repetitive scan-heavy tasks (picking, receiving, inventory counts)
Physical keyboard input is preferred or required
The environment demands glove-friendly, tactile key operation
Operators switch frequently between handheld and pistol grip modes
Choose the Falcon X60/X65 when:
The workflow is more app-driven, with workers navigating screens, forms, and menus
Touch-first interaction is preferred or the workforce is already comfortable with it
The use case benefits from a larger screen real estate, such as proof-of-delivery or field service
Both families share Datalogic’s Green Spot scanning of barcodes, Android enterprise platform, and Datalogic Connect cloud management — so IT teams get a consistent management experience across the fleet regardless of which device is deployed. If your operation has a mix of use cases, it’s also entirely reasonable to deploy both: Skorpios on the warehouse floor and Falcons in supervisory or field-facing roles.
Not sure which is the better fit? That’s exactly the kind of conversation CSSI is here for…
Ready to See Skorpio X40 or X45 Mobile Computers in Action?
Contact CSSI Technologies to request a demo or to discuss whether the Skorpio X40 or X45 is the right fit for your operation. We offer mobile computing and data capture solutions.
The Zebra WS501 Wearable Computer Brings Hands-Free Data Capture To Mobile Workflows
In today’s fast-paced operational environments, keeping up with fulfillment and production demands requires technology that moves as fast as your workers. Enter the Zebra WS501 Wearable Computer with integrated barcode scanner —the world’s smallest and most powerful all-in-one Android operating system enterprise-class wearable device. Designed for the most scan-intensive jobs, the WS501 brings hands-free, high-performance computing directly to your frontline workers who face scan intensive tasks.
The All-in-One Advantage: Why Upgrade from Handhelds and Ring Scanners?
Traditionally, hands-free data capture required a two-piece solution: a host mobile computer strapped to the wrist or hip, paired with a separate Bluetooth ring barcode scanner. The WS501 is a redesign and major update to the Zebra WS50 wearable computer, and completely revolutionizes this approach with a true “no-host” converged design. This is part of a broad line of wearables offered in the Zebra mobile computers lineup.
Why is it a better option?
Simplified Worker Experience: Workers only need to wear one lightweight, ergonomic device to capture and access data, removing the bulk and connectivity hassles of a two-piece setup. It can be worn on the back of the hand (hand mount) or as a two-finger mount. The barcode scanner is operated with an ergonomic trigger.
Reduced IT Burden & Cost: With an all-in-one solution, IT teams only have one device to procure, one battery to charge, one operating system to update, and one Zebra OneCare™ service contract to manage.
Uncompromised Power: Despite its size, it features 3GB RAM and 32GB Flash (five times the memory capacity of its predecessor, the WS50), enabling seamless multitasking across multiple applications without keeping workers waiting.
Transforming Workflows in Warehousing and Manufacturing
The WS501 is built to handle all-day, everyday enterprise use. It survives extreme temperatures, bumps, drops, and is dust-tight and hose-down waterproof. Here is how it fits perfectly into core operations:
Warehousing & Distribution
Item Sorting: The bright 2-inch AMOLED display provides instant, line-of-sight instructions to workers on the proper bin locations for scanned items.
Receiving & Put-Away: Workers can easily maneuver and move goods from the receiving zone to warehouse shelves with completely free hands.
Voice-Directed Picking: The integrated speaker and microphone support industry-leading voice-directed picking solutions. Workers can interact with voice apps while using the integrated scanner to verify picked items, locations, and quantities.
Manufacturing
Parts Tracking & Line-side Replenishment: Workers can scan parts as they move through the assembly process without constantly setting down a handheld device.
Finished Goods Verification: High-volume, heavy-duty data capture is made easy with the integrated SE4770 imager, which quickly reads dirty, damaged, or poorly printed barcodes, even if the worker or the item is in motion.
Key Technical Specifications
Below is a snapshot of the enterprise-grade power packed into the WS501:
2-inch AMOLED color touch screen with Qualcomm® TruPalette™ (No backlight required)
Scanning
Integrated Zebra SE4770 Imager (Captures large/multiple barcodes with superior motion tolerance)
Wireless Connectivity
Wi-Fi 6 (802.11ax) and Bluetooth 5.3 for blazing-fast, reliable connections
Operating System
Android 14 AOSP (Future-proof with 2 additional planned OS releases up to Android 17)
Power
Hot-swappable batteries; fast charging in under 3 hours
Audio
Integrated microphone and speaker with Push-to-Talk (PTT) capabilities
Leveling Up with the WS501-R: Integrated UHF RFID
For workflows that require advanced tracking, Zebra also introduces the WS501-R Android RFID Wearable Computer . This model takes the all-in-one concept a step further by integrating a UHF RFID reader directly into the wearable device, completely eliminating the need for a separate RFID sled or reader.
Key Benefits of the WS501-R:
Simultaneous Capture: Workers can handle items and packages while reading UHF tags and scanning barcodes completely hands-free.
Configurable Read Range: The WS501-R offers a maximum UHF read range of up to 5 feet (1.5 meters). The read range can be dynamically controlled via applications to support short-range reading (a few inches) by automatically reducing RFID output power.
Applicable WS501-R Workflows:
Manufacturing: Pallet/container management, automated parts tracking, and finished goods verification.
Warehousing & T&L: Inventory management, sorting, picking, and loading/unloading tasks where RFID tags are heavily utilized to automate data entry.
Learn More About the Zebra WS501 Wearable Computer
Zebra ET60 and ET65 Certified for C1D2 Hazardous Environments
Operating in hazardous locations like chemical plants, oil refineries, and specialized manufacturing facilities requires uncompromising safety standards. Consumer-grade devices simply aren’t safe and put your workers at risk. That is why we are thrilled to announce that the highly versatile Zebra ET60 (wi-fi only) and ET65 (wi-fi and cellular) Enterprise Tablets are now Class 1/Division 2 (C1D2) certified for safe use in hazardous environments.
What Does C1D2 Certification Mean for Your Operations?
C1D2 is a widely accepted North American ANSI/ISA certification for devices tested by a Nationally Recognized Testing Laboratory (NRTL) for safe operation in hazardous locations (HazLoc). The ET6x C1D2 configurations are specifically engineered to avoid generating a spark or enough heat to cause an explosion. To ensure safety, they include special physical enhancements such as screws to securely lock the battery and USB port covers before entering a hazardous area.
HazLoc Classification
Description
Class 1
Environments containing flammable gases, vapors, and liquids.
Division 2
The environment contains a hazard, but it is contained. It is only present under abnormal conditions, such as a system malfunction or a rupture.
The Zebra ET60 and ET65 Advantage: Rugged Redefined
Beyond its safety certifications, the ET60 and ET65 offer a versatile, single-platform solution that adapts to your evolving workflow needs. It can function as a rugged tablet, a desktop computer (with the snap-on friction hinge keyboard), or a fixed vehicle-mount computer in forklifts.
Unmatched Ruggedness: Features IP66 sealing (can be hosed down for easy cleaning), a 5 ft. (1.5m) drop specification to concrete right out of the box, and thrives in blazing heat, dust, and freezing temperatures.
Next-Generation Connectivity: Supports Wi-Fi 6E, 5G, Private 5G, and CBRS (US only) for blazing-fast, reliable connections inside facilities or out in the field.
Superior Viewing: A super bright 1000-nit display protected by shatter- and scratch-resistant Gorilla Glass ensures readability in virtually any lighting condition, including bright outdoor sunlight.
Advanced Data Capture: Utilize the 16 MP rear camera with OCR Wedge to automatically capture license plates, VINs, TINs, and meter readings. For intense scanning needs, the optional SE55 Advanced Range barcode scanner captures barcodes from near contact up to 40 ft. (12m) away.
Powerful Performance: Powered by a Qualcomm® 6490 octa-core 2.7 GHz platform (for Android operating system) or the new Intel® Core™ Ultra platform (for Windows), enabling the AI and machine learning apps of today and tomorrow.
Hazardous Workflows Powered by the Zebra ET6x
Equipping workers with C1D2-certified ET6x tablets ensures they remain productive and safe when in hazardous locations:
Petrochemical & Chemical Manufacturing: Perform specialized manufacturing maintenance, mobile HMI, PLC programming, and safety and compliance inspections where flammable vapors or liquids may be present.
Oil & Gas / Utilities: Streamline critical infrastructure inspections, remote assistance, meter reading, and proof of service in potentially explosive environments.
Mining: Automate asset management and track personnel safely in extreme, high-risk environments.
Warehousing & Logistics: Utilize ultra-rugged forklift mounts to manage fleets, track inventory, and handle lineside replenishment seamlessly in facilities storing hazardous materials.
Learn More About the Zebra ET6x Tablet Certified for C1D2 Hazardous Environments
Datalogic Falcon X60 and X65 – New Ultra-Rugged Android Mobile Computer
If your operation runs hard — multiple shifts, cold storage, outdoor loading docks, forklift aisles — your mobile computers need to keep up. Datalogic’s Falcon X60/X65 is a handheld computer engineered from the ground up for exactly that environment, and brings several genuinely notable advancements to the rugged handheld market.
What’s New & Notable
A significant step forward in mobile computer scanning range and speed
The headline feature is Datalogic’s new XLR (Extra-Long Range) barcode scanner, which reads barcodes at distances up to 20 meters. Combined with the patented Green Spot™ technology — a visible confirmation dot projected directly onto the label — operators get instant, eyes-on confirmation without looking down at their device. The Green Spot is visible up to 10 meters on the XLR imager, which is a meaningful improvement for high-bay warehouse environments.
The TrueAim™ two-stage trigger adds precision targeting to reduce misreads before they happen — a small ergonomic detail that adds up to real efficiency gains across a full shift.
Key feature highlights:
XLR imager/barcode scanner reads barcodes up to 20 meters; Green Spot™ visible confirmation up to 10 meters
TrueAim™ two-stage trigger for precision targeting and fewer misreads
Wi-Fi 6/6E with WPA3 Enterprise security on both models
5G cellular, GPS/GNSS, and eSIM on the X65 for outdoor and multi-site operations
Qualcomm QCx4490 Octa-Core 2.4 GHz processor with 8 GB RAM and 128 GB storage
Operating system: Android 15 GMS with a committed upgrade path to Android 19
Connectivity is another major upgrade. Both models support Wi-Fi 6/6E with WPA3 Enterprise security. The X65 adds 5G cellular (including private network and CBRS support), GPS/GNSS, and an eSIM slot — making it the stronger choice for operations that span indoor and outdoor environments or require cellular backup.
Backward compatibility worth noting The Falcon X60/X65 is fully compatible with existing Skorpio X5 docks and accessories — both contact and wireless charging variants. For operations already invested in that infrastructure, upgrading mobile computers doesn’t mean replacing cradles.
Model Comparison – Two models, one platform
The Datalogic Falcon X60 and X65 models share the same processor, display, OS, keyboard options, battery, and ruggedization. The X65 adds 5G cellular, GPS/GNSS, a barometric pressure sensor, and an eSIM slot for operations that need cellular connectivity or location awareness.
Falcon X60
Falcon X65
Wi-Fi 6/6E / XLR Imager / Wi-Fi only (No cellular)
Where It Fits – Strong applications across several verticals
The Falcon X60/X65 is a natural fit across several demanding industries:
Warehousing & Distribution
Inventory management, receiving, putaway, picking, shipping, and work order management. The XLR imager handles high-bay racking without requiring operators to physically approach every scan point.
Transportation & Logistics
Truck loading and unloading, forklift operations, baggage management, and returns. The 5G-capable X65 is well-suited for yard management and outdoor dock use.
Manufacturing
Intralogistics, kitting, quality control, and traceability. The field-detachable handle supports both handheld and pistol-grip configurations for different task types on the floor.
Healthcare Warehousing
Receiving, inventory management, order fulfillment, and batch tracking in clinical supply chains where chemical resistance and reliability are non-negotiable.
Datalogic Falcon X60/X65 Specs at a Glance
Specification
Details
Processor
Qualcomm QCx4490 Octa-Core 2.4 GHz
Memory / Storage
8 GB RAM · 128 GB UFS Flash
Operating System
Android 15 GMS; upgradeable to Android 19
Display
4.3″ WVGA IPS, 600-nit, Gorilla Glass 7
Scan Engines
Standard 2D, Extended Range, or XLR (Extra-Long Range) — all with Green Spot™
Wireless
Wi-Fi 6/6E (802.11ax), Bluetooth 5.3, NFC; 5G FR1 (X65 only)
1-year factory warranty; EASEOFCARE plans available
Ready to evaluate the Datalogic Falcon X60 or X65 for your operation?
We are an authorized Datalogic partner. Contact CSSI Technologies for mobile computer pricing, demos, and compatibility guidance, or to speak with an enterprise mobility specialist.
Honeywell CT70 Handheld Computer – Top of Line Rugged Mobile Device
In warehousing, distribution, and logistics, mobile computers don’t get the luxury of a controlled environment. They ride on forklifts, get dropped on concrete, move in and out of freezers, and are exposed to rain, dust, and constant physical stress—shift after shift. Choosing the right device isn’t just a technology decision; it’s a business continuity decision.
The Honeywell CT70 Mobile Computer was engineered for exactly these conditions. Positioned as Honeywell’s ultra-rugged, next-generation enterprise handheld, the CT70 device delivers a rare combination of forward-looking technology—5G, Wi-Fi 7, Edge AI—packaged in a device built to outlast harsh operational realities. This post breaks down what the CT70 is, where it fits best, and how it compares to a less-rugged alternative like the Honeywell CT47.
Technical Overview: What Powers the CT70
The CT70 is built on Honeywell’s Mobility Edge™ platform —a proven hardware and software foundation that delivers long device lifecycles, enterprise security, and a predictable Android OS upgrade path. With planned support through Android 19 , the CT70 is designed to remain viable for a long service life, a critical consideration for organizations that can’t afford to refresh their mobile fleet every two or three years.
Processor and Memory
At the core is a Qualcomm Snapdragon QCS/QCM6690 octa-core processor running up to 2.9GHz, with a built-in neural processing unit (NPU) that enables on-device Edge AI workloads. The CT70 ships with 8GB LPDDR5 RAM and 128GB UFS 3.1 Flash storage—a meaningful step up from the previous generation in both raw throughput and power efficiency.
Reliable Connectivity
The CT70 offers three connectivity configurations to match the deployment environment:
5G (sub-6GHz FR1 with broad global band support, including AT&T FirstNet compliance) for high-bandwidth, low-latency performance in outdoor and transportation scenarios
Wi-Fi 7 (IEEE 802.11be) with triband support (2.4GHz, 5GHz, 6GHz) and multi-link operation (MLO)—purpose-built for high-density warehouse and distribution environments
CBRS (Citizens Broadband Radio Service) for secure private LTE coverage in environments where Wi-Fi coverage is inconsistent, such as large outdoor staging areas, yard management, or sprawling DC floors
The device also includes Bluetooth 6.0, integrated NFC in the display, and a comprehensive GPS stack (GPS, GLONASS, Galileo, Beidou, NAVIC, QZSS with dual-band GNSS) for fleet and asset tracking applications.
Scanning
The CT70 supports Honeywell’s FlexRange™ S0803 barcode scanner as standard, with mid-range capability (0–5m) and compatibility with 1D and 2D barcode symbologies via the S0703 engine. DPM (Direct Part Mark) scanning is available via license, supporting applications in manufacturing and parts traceability.
Display and Usability
The CT70 features a 6.0-inch Full HD display (2280 x 1080 resolution) designed for readability in variable lighting conditions—indoors, outdoors, and in direct sunlight. The touchscreen is optimized for use with gloves, styluses, screen protectors, and even in rain, reducing the need for workers to remove PPE to interact with the device.
Durability Ratings
The CT70 is built to survive real-world punishment with an ultra rugged design:
Multiple drops to concrete from 1.8m (6 ft) without boot, and 2.4m (8 ft) with protective boot, per MIL-STD-810H
Exceeds 3,000 tumbles at 0.5m and 1,500 tumbles at 1.0m per IEC 60068-2-32
IP68 and IP65 ingress protection ratings—fully dust-tight and protected against immersion
Operating temperature range of -20°C to 50°C (-4°F to 122°F), with storage to -30°C (-22°F)
Battery
The CT70 is available with a 4,775 mAh standard battery type (also available as a wireless-enabled variant) or a 7,692 mAh extended battery for heavy-use and multi-shift environments. Batteries are hot-swappable and field-replaceable, minimizing downtime during shift changes.
Ideal Applications: The CT70 Mobile Computer Earns Its Keep With Frontline Workers
Warehousing and Distribution
Warehouse operations run on throughput and accuracy. The CT70 is designed to support both without compromise:
Receiving and put-away: Fast, accurate barcode scanning with the FlexRange barcode scanner handles labels on pallets, cartons, and shelving across varying distances without requiring workers to reposition.
Pick, pack, and ship: The bright 6-inch display supports clear visibility of WMS instructions and order data, while the glove-friendly touchscreen keeps workers moving without interruption.
Cycle counting and inventory audits: Integrated NFC support enables quick pairing with peripheral devices, and Wi-Fi 7 with MLO ensures consistent connectivity even in high-density RF environments with dozens or hundreds of active devices.
Cold storage operations: With an operating temperature range down to -20°C, the CT70 performs reliably in freezer environments where lesser devices fail or require warm-up periods before becoming responsive.
Transportation and Logistics
For carriers, couriers, freight handlers, and last-mile delivery operations, the CT70’s 5G capability is the differentiating feature:
Proof of delivery: The 13-megapixel rear camera with phase detection autofocus supports high-quality photo capture for delivery confirmation, damage documentation, and exception handling.
Yard management and dock operations: CBRS reliable connectivity provides reliable network coverage in large outdoor staging areas where Wi-Fi signal is inconsistent and cellular is preferred.
Driver workflows: Real-time route updates, electronic manifests, and dispatch communications are supported over low-latency 5G, reducing driver downtime and improving exception response times.
Asset tracking: The dual-band GNSS stack provides accurate geolocation for fleet management, load tracking, and chain-of-custody documentation throughout the transportation lifecycle.
Inventory and Asset Visibility
For organizations managing high-value assets, serialized inventory, or multi-site operations, the CT70 provides the platform for accurate, real-time visibility:
RFID and NFC workflows: The integrated NFC reader in the display supports contactless asset identification, access control, and device pairing. UHF RFID capability is available via accessories for bulk inventory scanning applications.
Audit and compliance: The CT70 supports Honeywell Operational Intelligence, providing IT and operations teams with device health dashboards, battery analytics, and usage data that support compliance reporting and proactive maintenance planning.
Multi-site mobility: Built on the Mobility Edge platform with planned Android 19 support, the CT70 provides a consistent software environment across distributed facilities, reducing configuration management complexity for IT teams managing enterprise-scale deployments.
CT70 vs. CT47: When Ultra-Rugged Changes the Equation
The Honeywell CT47 is itself a capable enterprise mobile computer—ultra-rugged by most industry definitions, with 5G connectivity, Wi-Fi 6E, IP65/IP68 ratings, MIL-STD-810H drop performance to 2.45m, and Android OS support through Android 15. For many deployments, the CT47 is the right tool.
But the CT70 is in a different class for organizations with more demanding requirements. Here’s how the two compare across the dimensions that matter most:
CT47
CT70
Lifecycle and OS Support
Android support guaranteed through Android 15.
Android support planned through Android 19—roughly two full OS generations beyond the CT47. For organizations with three-to-five-year device refresh cycles, that gap is significant. Deploying devices that will remain on a supported OS for longer reduces the frequency and cost of fleet refreshes and the associated retraining, MDM reconfiguration, and application re-certification cycles.
Processor and AI Capability
Qualcomm QCS6490/QCM6490 octa-core at 2.7GHz.
Qualcomm QCS/QCM6690 octa-core at up to 2.9GHz with a dedicated Neural Processing Unit (NPU) for Edge AI inference. As AI-driven applications—computer vision for damage detection, predictive pick path optimization, real-time quality inspection—move from pilot to production, the CT70 is positioned to support them without a hardware refresh.
Wireless Connectivity
5G and Wi-Fi 6E.
5G, Wi-Fi 7 (with multi-link operation), and CBRS. Wi-Fi 7’s MLO capability allows the device to simultaneously utilize multiple frequency bands, delivering more stable connectivity in congested RF environments—particularly relevant in large distribution centers with high device density. CBRS adds a private LTE option for environments where public cellular is insufficient and Wi-Fi coverage is incomplete.
Display
5.5-inch display.
6.0-inch display with Full HD resolution (2280 x 1080). The additional screen real estate reduces scrolling and improves readability for WMS applications, digital manifests, and work instructions displayed in dense environments.
Drop and Tumble Performance
Multiple drops to 2.45m (8 ft.) without boot; 2.75m (9 ft.) with boot.
Multiple drops to 1.8m (6 ft.) without boot; 2.4m (8 ft.) with boot—comparable, with both tested per MIL-STD-810H. Tumble performance exceeds 3,000 tumbles at 0.5m and 1,500 tumbles at 1.0m, consistent with the CT47’s overall ruggedness envelope.
The Bottom Line on the Comparison between CT70 and CT47 The CT47 is a strong choice for standard enterprise deployments requiring proven ruggedness, 5G connectivity, and a multi-year lifecycle at a lower initial investment. The CT70 is the right choice when maximum lifecycle, next-generation wireless performance, Edge AI readiness, or advanced connectivity options like CBRS are business requirements—not just nice-to-haves. Organizations planning long-term deployments in demanding environments will find the CT70’s specifications justify the investment.
Why Source the Honeywell CT70 Mobile Computer Through CSSI?
CSSI Technologies is a Honeywell Platinum Partner—Honeywell’s highest partner tier—for the Honeywell Productivity Solutions and Sensing (PSS) AIDC product line. That designation reflects not just transaction volume, but demonstrated technical competency across Honeywell’s mobile computing, scanning, and printing portfolio.
What that means in practice for organizations evaluating or deploying the CT70:
Pre-sales consultation: CSSI’s team helps customers match the right Honeywell product—and the right configuration—to their operational environment. Not every deployment needs a CT70; not every CT47 deployment is appropriately spec’d. We help you make the right call before you commit.
Configuration and staging: CSSI can stage CT70 devices before shipment, including MDM enrollment, application installation, and asset labeling, so devices are ready to deploy on arrival.
Accessory and ecosystem expertise: The CT70 supports a comprehensive accessory ecosystem—universal docks, scan handles, vehicle mounts, wearable kits, and protective boots. CSSI sources and configures the complete solution, not just the device.
Ongoing technical support: As a Platinum Partner, CSSI has direct access to Honeywell’s technical resources and can provide first-line support for hardware issues, warranty claims, and software integration questions.
Lifecycle management: From procurement through end-of-life, CSSI supports the full device lifecycle—including repair, replacement, and responsible disposal programs.
CSSI’s focus is on AIDC technology across warehousing, distribution, cold storage, manufacturing, and transportation. The CT70 fits squarely in our wheelhouse, and we have the experience to deploy it effectively.
See the Honeywell CT70 Mobile Computer in Action
If you’re evaluating mobile computers for a warehouse, distribution center, or logistics operation—or if you’re looking at an upcoming device refresh—the CT70 device deserves a close look. The best way to evaluate it is hands-on. Contact CSSI to arrange a product demonstration. We’ll bring the CT70 to your facility, walk through the specifications relevant to your workflows, and help you assess whether it’s the right fit—or whether another Honeywell or partner solution better matches your needs.
Zebra OneCare Support Secures Your Manufacturing and Logistics Mobility Investment
Downtime for your company’s enterprise mobile devices is expensive. Research indicates that a single device failure can lead to a loss in productivity of up to 65 minutes, and each percentage point increase in mobile device failure leads to a 5% increase in Total Cost of Ownership (TCO). For this reason, companies which opt to ‘save’ by not purchasing device maintenance for new equipment often ultimately regret the decision. Service contracts bring savings when it comes to getting Zebra devices repaired, but the most important value is in reducing device downtime.
What is Zebra OneCare? Zebra OneCare is a strategic, unified support service portfolio designed to transform traditional break-fix warranties into a comprehensive device protection plan. Built specifically for your mission-critical Zebra mobile computers, barcode scanners, RFID devices, thermal transfer and direct thermal printers, Zebra OneCare focuses on positive outcomes instead of outages. It maximizes device uptime, ensuring that your critical hardware remains where it provides the most value—in the hands of your front-line workers.
Top Reasons to Include Zebra OneCare Service in Your Device Purchase
For fast-paced manufacturing and transportation environments, Zebra device downtime directly impacts the bottom line. Here are the top reasons to attach Zebra OneCare support service to your hardware investments:
Predictable Total Cost of Ownership (TCO): A single device repair without a service plan can sometimes cost more than the device itself! OneCare provides comprehensive coverage—including accidental damage, cracked screens, and normal wear and tear—at a predictable, fixed cost, eliminating unexpected repair expenses.
Unparalleled Manufacturer Expertise: Get support directly from the experts who built the devices. This unburdens your IT staff and provides priority access to highly trained professionals fluent in 17 languages.
Robust Data Security & Software Updates: Mobile technology operating continuity means business continuity. You gain continuous access to OS software updates, security patches, and LifeGuard™ for Android™ updates, which extend your mobile computers’ security lifespan significantly beyond standard 36-month consumer support.
Maximum Device Availability: Eliminate the cost of downtime with rapid turnaround times. Depending on your tier, you can receive advanced replacement devices that arrive pre-commissioned with your software and settings, ready to use right out of the box.
Superior Device Visibility: Many plans include VisibilityIQ™ OneCare™, a cloud-based dashboard providing critical insight into device health, repair status, technical support cases, and LifeGuard analytics.
Zebra OneCare Coverage Tiers
Zebra Technologies Corp offers flexible tiers and enhancements to meet the specific operational needs and budgets of any facility.
Zebra OneCare Tier
Best Suited For
Key Features & Turnaround Time
Essential
Core assurance and foundational operational coverage.
• 3-day depot repair turnaround • Comprehensive coverage (accidental damage + wear & tear) • 8×5 live-agent technical support • OS updates and LifeGuard for Android • VisibilityIQ OneCare included
Select
Maximum protection for mission-critical operations.
• Next-business-day advanced replacement (like-new device sent before broken one is received) • Device Commissioning (arrives ready to use) • 24/7 live-agent technical support • Includes all Essential features
Premier
Advanced Managed Services and unique enterprise needs.
• Fully customizable service package • Dedicated 24/7 support team with a single point of contact • Advanced diagnostics, 3rd party software support, custom dashboards, and proactive alerts
SV (Special Value)
Right-priced protection for value-tier devices (e.g., TC2X).
• 5-day depot repair turnaround • 8×5 technical support • Software/LifeGuard updates and VisibilityIQ OneCare
On-Site
Devices that are too vital, large, or cumbersome to ship.
• Certified Zebra technician dispatched to your facility • All parts, labor, travel, and preventative maintenance included • 1-day or 2-day response options available
TSS (Technical & Software Support)
Standalone Technical and Software Support.
• 8×5 tech support and OS/LifeGuard updates • Note: Hardware repair is not included in this tier.
COMMON QUESTIONS ABOUT ZEBRA OneCare * Does OneCare really cover accidental damage? Yes! Under the comprehensive coverage feature (standard in Essential, Select, and Premier), if it’s broken, Zebra fixes it—no questions asked, from damaged scanner exit windows to cracked housings. * Can I upgrade an existing contract? Absolutely. Customers can upgrade existing OneCare support contracts to a higher level of service (e.g., Essential to Select) by simply paying for the incremental cost, without needing to cancel and reissue the original contract. * What if my budget is extremely tight? CSSI recommends that at minimum you choose the TSS (Technical & Software Support) OneCare option, since this will enable you to obtain Android firmware upgrades.
Let’s Secure Your Zebra Devices: Discuss OneCare with CSSI
Whether your warehouse requires standard comprehensive depot coverage, immediate next-day Zebra device replacements, or an on-site technician, a Zebra OneCare maintenance plan delivers operational excellence and protects your critical technology investments. Combine that with professional services and Zebra support services… contact the Zebra experts at CSSI to discuss OneCare for your Zebra devices.
Why the Zebra Printhead Protection Program Makes Sense
In fast-paced manufacturing and transportation logistics environments, printer downtime is more than just a nuisance—it is a costly disruption to your operations. Everyone knows that thermal printheads wear down over time. As print quality suffers, you are typically forced to pay for expensive replacements. What if you could cross printhead replacement off your expense list entirely?
Zebra Technologies Corp has created a solution that turns an unavoidable hardware expense into a thing of the past…
What is the Zebra Printhead Protection Program? Zebra’s Printhead Protection Program is a unique offering that enables end-users to receive free replacement printheads for the lifetime of Zebra Printers. It operates as a package deal designed to reward customers who commit to purchasing and exclusively using genuine Zebra Certified Supplies in their printers. Instead of paying out-of-pocket every time a printhead fails from normal wear and tear, enrolled customers receive brand new printheads at no cost, eliminating a major recurring maintenance expense. Plus along the way you get the benefit of high quality printing supplies.
How Zebra Printhead Protection Benefits Your Company
Participating in this program delivers immediate and long-term advantages for your operational budget and efficiency:
Massive Cost Savings: Free Printhead replacements can cost your business thousands, tens of thousands, or even hundreds of thousands of dollars. Eliminating this cost instantly lowers your overall supplies cost and Total Cost of Ownership (TCO).
Increased Zebra Printer Uptime & Productivity: By using certified supplies and having rapid access to free replacement printheads, your critical manufacturing and logistics lines stay up and running.
One-Source Printing Solution: Ensure consistency and simplify your procurement by getting your printing solutions from a single, reliable ecosystem.
No Maintenance Shipping Hassles: Optimize your Zebra printer fleet without the need to ship your printers back to a depot… free printhead replacement saves you valuable time and freight costs.
Simple Enrollment: There are no additional costs to receive your printheads, provided you are committing to your label print volume and using genuine Zebra media appropriately.
Why Should You Use Genuine Zebra Supplies for Print & Labels?
To qualify for Zebras printhead protection program, you must use Zebra Certified Supplies . But beyond free replacement printhead service, utilizing Zebra media offers distinct operational benefits for demanding applications:
Outstanding Print Quality & Rigorous Testing: Zebra’s experienced R&D team pre-tests all materials to ensure minimal printhead wear and longer life. They test for image abrasion, durability, adhesion strength, and extreme temperatures (from -112°F / -80°C up to 1,000°F / 538°C), as well as resistance to harsh chemicals.
Exceptional Service & Availability: With four U.S. manufacturing and distribution locations, hundreds of products are available to ship at a moment’s notice to ensure you never run out of critical labels.
Unmatched Expertise: With over 50 years of experience in thermal printing and narrow-web flexographic printing, Zebra provides performance-matched supplies you can trust. They are also ISO 9001:2015 registered, ensuring consistent, high-quality products every time.
How to Participate in Zebras Printhead Protection Program
Stop paying for printheads today. Enrollment is easy, lasts for one year, and can be automatically renewed with your continued purchase of Zebra Certified Supplies.
To participate, you simply need to commit to a barcode label print volume using genuine Zebra Certified Supplies for your covered Zebra printers. To get started, contact CSSI Technologies! Our team will provide you with all the necessary information, help you qualify your current print volume, and provide the simple sign-up forms to get you enrolled and on your way to rapid free printhead replacement.
If your warehouse, distribution center, or manufacturing facility relies on a fleet of rugged Android devices — handheld computers, tablets PCs , vehicle-mounted terminals — you already know that keeping those devices configured, secure, and operational is no small task. For many IT teams, managing mobile device deployments has become one of the most time-consuming and frustrating parts of the job.
That’s exactly the problem CSSI’s Device Lifecycle Management program was designed to solve. As a subscription-based managed service, this mobile device management solution lets CSSI’s team of Android and mobile device management experts handle the heavy lifting — so your people can focus on running the business.
The Challenge: Android Is Moving Fast
When companies operated fleets of Windows Mobile and Windows CE devices, firmware updates were infrequent and manageable. Android has changed all of that. The Android operating system now releases significant updates on an annual cycle, and each update must be tested against enterprise applications before deployment, evaluated for security implications, and then rolled out across potentially hundreds of devices — often spread across multiple facilities.
CSSI works with companies every day that are struggling to keep pace. Many have stalled on Android 10 or Android 11 because of application compatibility issues they haven’t had the internal bandwidth or expertise to resolve. The consequences are real: outdated firmware means unpatched security vulnerabilities, potential compliance issues, and devices that are increasingly out of sync with vendor support.
At the same time, mobile device fleets are growing due to the increasingly mobile workforce. Employee devices such as handhelds and tablets have proliferated across warehouse and manufacturing operations, but IT headcount often has not kept pace. When you layer annual firmware cycles on top of day-to-day user support demands, device provisioning for new hires, and warranty repair returns — the workload becomes overwhelming.
What Is CSSI Device Lifecycle Management? CSSI Device Lifecycle Management is a subscription-based program that places the full burden of mobile device configuration, provisioning, and ongoing management on CSSI’s team — not yours. It goes well beyond traditional Mobile Device Management (MDM) software. Where MDM gives you a tool, Device Lifecycle Management gives you an expert team to operate it.
The program is built around SOTI MobiControl, the best of mobile device management solutions, and includes end-to-end management of your device fleet: from defining your standard configuration and enforcing it across your fleet, to planning and executing firmware upgrades, to provisioning new devices before they ever reach your facility.
Here’s how the Device Lifecycle Management program works in practice:
CSSI works with you to define a standard device configuration — potentially multiple profiles if you have different device types or user roles.
CSSI uses MDM software tools to enforce that standard configuration across your entire fleet, automatically.
New devices arrive at your facility pre-provisioned and ready to deploy out of the box — no reconfiguration required.
CSSI plans and executes firmware and OS upgrades, including testing and coordination with your application environment.
The Benefits: What Device Lifecycle Management Delivers for Your Business
1. Dramatically Reduced IT Workload
Device Lifecycle Management sharply reduces the time and expertise your internal IT team must invest in maintaining and updating your mobile computers and tablets. Once configurations are approved, your team is largely hands-off — CSSI handles device enrollment, ongoing OS patching, configuration enforcement, and provisioning. For lean IT teams juggling many responsibilities, this is a meaningful relief.
2. Faster Device Deployment
When new devices are ordered, they arrive at your facility pre-configured and ready to use — a “white-glove” provisioning experience with pre-approved device settings. This eliminates the time your team would otherwise spend imaging and configuring devices manually. It also means replacement devices from warranty repairs are returned to service quickly, minimizing costly downtime.
3. Consistent Configuration Across Your Fleet
Configuration drift is a common and underappreciated problem. When devices are configured manually — or reconfigured after repairs without a rigorous process — inconsistencies creep in. Device Lifecycle Management uses MDM enforcement to ensure every device in your fleet stays within the approved standard, regardless of what happens to it in the field. Mobile application management allows you to push updates without having to physically recall devices.
4. Stronger Security Posture
Security is one of the most compelling reasons to adopt a managed lifecycle approach. Device Lifecycle Management keeps your corporate devices synced to current firmware, ensures security patches are adopted quickly, and restricts end-user permissions to only what is necessary for each role. When companies fall behind on Android updates, their exposure to unpatched vulnerabilities grows with every passing month. CSSI’s program eliminates that risk. Further an MDM tool enhances asset management – you can see when devices have last been accessed, and utilize geofences.
5. Access to CSSI’s Android and MDM Expertise
Android expertise is not easy to develop in-house, especially when it isn’t a core part of your business. CSSI’s team works with Android mobile devices and mobile device management software every day across dozens of customer environments. That accumulated expertise translates directly into faster problem resolution, better-informed upgrade planning, and proactive roadmap guidance. Subscribers also receive regular roadmap and security updates from the CSSI team.
6. Simplified Procurement and Reverse Logistics
Replacing devices becomes simpler when procurement is integrated with the provisioning process. And when devices return from warranty repair, the headache of reconfiguration is eliminated — devices are returned to the standard configuration automatically, reducing downtime and the administrative burden of managing the reverse logistics process.
Is Device Lifecycle Management Right for Your Organization?
Our mobile device management solution is a particularly strong fit for organizations that:
Operate a fleet of 10 or more rugged Android mobile computers, handheld scanners, or tablets
Have an IT team that lacks deep Android or MDM expertise — or time to manage mobile devices
Are upgrading to new Android handhelds and want to establish sound management practices from day one
Have experienced challenges keeping firmware and OS versions current
Operate across multiple facilities or have geographically distributed device fleets
Want to improve managed device security, protect corporate data, and reduce the risk of unpatched vulnerabilities
CSSI works with companies across warehousing and distribution, manufacturing, cold storage, transportation and logistics, and field service — and the program is designed to scale with your fleet as it grows.
Outsource Mobile Device Management with CSSI
Starting with Device Lifecycle Management begins with a conversation. CSSI will work with you to understand your current device environment, your application stack, and your management pain points. From there, CSSI’s team helps define your standard device configuration, establishes the MDM management profiles, and puts the program into operation.
A downloadable one-sheet overview of the CSSI’s managed mobility services and the Device Lifecycle Management program is available on the CSSI website. You can also reach out directly to CSSI to schedule a conversation with a mobile device specialist.
