Supporting Enterprise Mobility with SOTI MobiControl
Mobile devices have become the backbone of field service, transportation and logistics, retail, healthcare, and countless other industries. As organizations deploy more tablets, handheld computers, barcode scanners, and IoT endpoints, managing those devices reliably—and securely—becomes far more complex. That’s where SOTI MobiControl , one of the industry’s leading enterprise mobility management (EMM) platforms, comes in. As a certified SOTI partner, CSSI Technologies offers expert support and device management services for SOTI MobiControl.
What Is SOTI MobiControl?
SOTI MobiControl is an enterprise mobility management (EMM) and mobile device management (MDM) platform designed to help organizations deploy, secure, support, and manage large fleets of mobile devices . It supports a wide range of device types, including rugged handhelds, enterprise scanners, smart sensors, smartphones, tablets, and even custom Android enterprise devices, from manufacturers like Zebra, Honeywell, Datalogic, and more.
Some of the key capabilities of SOTI MobiControl include:
- Centralized device configuration and provisioning – enrolling devices is simple
- Real-time device monitoring and remote support tools
- Security enforcement and user management (passwords, encryption, compliance policies)
- OS and app management, including remote updates (OTA)
- Device tracking and geofencing
- Automation, scripting, and lifecycle management
In essence, MobiControl gives IT teams one pane of glass to manage thousands of distributed rugged devices without needing hands-on access.
How Enterprise Mobility Management Helps Companies Manage Mobile Devices
As mobility scales, manual processes like physically updating devices or relying on field employees to troubleshoot issues quickly become unsustainable.
EMM software such as MobiControl solves these challenges by enabling powerful function right from the SOTI MobiControl console:
1. Centralized control of a distributed device fleet
EMM consolidates management tasks—configuration, software distribution, and compliance—into one platform, eliminating the need to touch devices individually.
2. Stronger security and compliance
Tighter user management – organizations can enforce policies, restrict unauthorized app usage, wipe lost devices, and ensure each device meets regulatory requirements.
3. Faster support and reduced downtime
Remote control viewing, diagnostics, and scripting allow IT teams to fix devices without bringing them out of service, reducing operational disruption.
4. Lifecycle and OS management
When a device needs an OS update, app patch, or profile change, EMM pushes it out remotely—whether to 10 devices or 10,000. Android management becomes much easier.
5. Visibility into real-world device health
Battery analytics, connectivity logs, and usage insights help teams identify early signs of failure and optimize field performance.
This software becomes essential once mobility reaches any meaningful scale. Without it, device fleets drift out of configuration, support costs spike, and security risk increases.
Examples of Situations Where Mobility Management Software Is Especially Valuable
Enterprise Mobility Management solutions such as SOTI MobiControl are widely used across industries. Here are several examples of how organizations rely on EMM:
1. Logistics and Transportation
A trucking company with thousands of drivers using rugged handhelds for route navigation, electronic logging (ELD), and proof of delivery.
- MobiControl ensures each device is locked to approved apps, protected from misuse, updated over the air, and remotely supported if something breaks mid-route.
2. Retail
A big-box retailer utilizes large fleets of mobile computers for inventory, price checks, and picking. Devices are deployed in stores nationwide.
- MobiControl enforces kiosk modes, pushes new apps during seasonal changes, and ensures devices stay compliant and ready for peak periods.
3. Field Service
At a regional HVAC provider, dozens of field technicians rely on mobile devices for service orders, diagnostics, and parts management.
- When devices are spread across a region, an EMM platform is critical for geofencing, remote troubleshooting, usage auditing, and reducing downtime.
4. Healthcare and Home Medical Services
A hospital system uses large numbers of tablets and scanners for patient care and medication workflows.
- Hospital IT staff use MobiControl to ensure devices remain encrypted, secure, and patched—critical in regulated environments.
5. Manufacturing and Warehousing
A manufacturer uses scanners, forklift-mounted tablets, and rugged handhelds for warehouse operations such as order picking, receiving, and inventory management.
- MobiControl manages diverse device types, enforces controlled access, and provides visibility into uptime and performance.
Why It’s Helpful to Have an Experienced EMM Support Partner
While SOTI MobiControl is a powerful platform, maximizing its value requires expertise. This is why many organizations work with dedicated mobile device management partners such as CSSI Technologies.
A knowledgeable mobility management partner can provide:
1. Proper design and architecture
EMM for a business critical mobile device fleet should not be configured “on the fly.” A partner helps define enrollment methods, security models, update strategies, and role-based access controls that match your operational needs.
2. Faster deployment and onboarding
Experienced teams know how to help with configuring the software, enrolling devices, integrating with existing systems, and automating provisioning to avoid time-consuming manual setups.
3. Troubleshooting and ongoing optimization
Mobility environments evolve as apps change, OS versions update, or new device models are added. Partners provide SOTI MobiControl upgrades and support, solve issues quickly, and continually refine the business mobility environment.
4. Best practices from real-world deployments
A seasoned EMM partner has likely managed solutions across logistics, retail, and industrial operations.
They bring proven policies, templates, and workflows that dramatically reduce risk and effort.
5. Long-term scalability
As businesses grow, EMM must scale smoothly. A partner ensures your environment is future-proofed, well-documented, and ready for expansion.
Let’s Discuss MobiControl and Enterprise Mobility Management
SOTI MobiControl is a leading platform for managing any Android enterprise device model at scale. It provides the security, control, visibility, and support tools organizations need to keep operations running smoothly—especially in industries where mobile rugged devices are mission-critical. As an experienced SOTI partner and MobiControl expert, CSSI can help with SOTI MobiControl installation and ongoing device configurations and upgrades. With our Device Lifecycle Management program , we can even take over your device deployments and OS upgrades. Please contact us to discuss your situation and how we can help!