Customer Success Story: A Custom WMS for North Central Sight Services
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North Central Sight Services had a problem… warehouse management software which was slowing the business down, and mobile computers in need of a refresh. With a workforce of people who are predominately visually impaired, there was also a need for a custom WMS solution which could better accommodate those users.

In the video above, we explain how CSSI consulted with North Central and created a winning solution by integrating:

With CSSI’s custom WMS, monthly inventory time was reduced from 1 1/2 days to just 2 hours!

CSSI’s solution was built upon a custom-designed set of screens with larger-than-normal text blocks of color which the users found easier to read.

CSSI also created customized messages to visually signal that scans were successful or unsuccessful. This has resulted in a reduction of inventory errors, and faster training for new users.

WMS - visual confirmation of a successful scan
Successful scan
Scan error message

North Central’s WMS had to be tightly integrated with its accounting system, Microsoft Dynamics GP. CSSI is a certified GP partner with years of experience, and was thus able to integrate the WMS with GP — to tremendous effect for the customer. As noted previously, the time needed for monthly inventory was reduced from 1 1/2 days to 2 hours, while also making devices easier to use for the workforce, and easier to train on for new employees.

Do you need a warehouse management system, or do you have a need for custom programming? Contact CSSI today using the form at right.

About North Central Sight Services, Inc. (
Based in Williamsport, PA, North Central Sight Service’s mission is to provide exceptional programs, services and employment to the blind and visually impaired as well as excellent education, prevention services and products to all customers. Through its AbilityOne Program, the company manufactures and distributes SKILCRAFT® products to the State of Pennsylvania and Federal government. Additionally, the company provides business services such as Document Management and Sip for Sight Bottleless Water Coolers to surrounding communities, creating jobs for Associates who are blind or visually impaired.

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