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Getting help in GP

GP Help

Looking for reliable resources for help with GP? Here are a few ideas:

  • If you’re working in GP and you’re unsure of how a particular window works or what a certain field is used for, you can access the built-in GP Help by pressing the F1 key to get help about that window.  There you can read information about that window and click on Fields to get an explanation about each field.
  • You can also utilize the Contents, Index and Search tabs in the Help window to find information on other GP topics.
microsoft dynamics gp help

Getting GP help with CustomerSource

  • Do you have access to Microsoft’s CustomerSource website? 
  • CustomerSource gives you access to Microsoft’s knowledgebase, free online training, software downloads and hot fixes.
  • You should have someone on your team who is the Administrator and can grant you access to the site.  If you do not have an administrator, contact CSSI for assistance in setting one up.

Do you need GP technical support or training for your team? You can trust the GP experts on CSSI’s team. Please contact us today to learn more.

Changing GP Font Size

Do you have a Windows 10 machine? And are your GP fonts too small? You’re going to spend long hours struggling to read your screen, which will result increasingly in eye pain and frustration. Don’t settle for font sizes which are too difficult to read. Try this!

  1. Log out of GP
  2. Right-click on your GP desktop icon and select Properties
  3. Click on the Compatibility tab
  4. Make the changes highlighted below
  5. Under Compatibility mode, check the checkbox and change the compatibility to Windows 8 or 7
  6. Click on Change high DPI settings and check the “Override high DPI scaling behavior” box
how to change gp font size

We hope that knowing how to change GP font size is a helpful tip for you. Do you need more GP technical support or help with upgrades? The GP experts at CSSI are here to help. Please contact us to learn how we can help.