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How to Remove Discontinued Inventory Items in GP

Removing Discontinued Inventory Items

Do you have inventory items that you would like removed?  Did you know that there is a process to accomplish this in Dynamics GP? Here’s how:

You can start preparing items to be removed during the year-end process by changing the item type to Discontinued.  Go to Inventory > Cards > Item.  Change the Type to Discontinued.

GP remove discontinued inventory items 1

Items are tracked the same as Sales Inventory items in that you can still sell Quantities On Hand.  You can also enter adjustments for the item and can delete the item when the quantity reaches zero.

You can also remove Discontinued items during the Inventory Year-End process.

GP remove discontinued inventory items 2

Mark this option to remove the records for discontinued items that have been completely sold.  Items assigned the discontinued item type will be removed from the item records during the year-end closing process, unless there are quantities of the item, or one of the following is true:

  • The item does not exist on an open transaction (sales document, purchase order, unposted inventory transaction).
  • The item is assigned to a kit.
  • The item is a component of a bill of materials.
  • The item has one or more bills of materials of its own.

Need More GP Help?

Please contact CSSI for more GP help. We’d be glad to help with your questions, and provide Great Plains support.

Are you taking advantage of the GP Fixed Assets module?  It is included with your GP license. You can use Fixed Asset Management to set up, enter, and maintain asset records. You also can use Fixed Asset Management to complete the following tasks:

  • Calculate depreciation
  • Import information to Fixed Asset Management from other sources
  • Create and use asset groups to make maintaining asset records easier
  • Transfer an asset to a new general ledger account or property tax location
  • Retire an asset, partially retire an asset, or retire a group of assets
  • Add insurance, lease, and user-defined information
  • Track General Ledger information entered in Fixed Asset Management, such as additions, transfers, depreciation, retirement of assets, and other changes

If you are using Payables Management or Purchase Order Processing, you can track assets that originate in those modules and add them as fixed assets.

If you do not see Fixed Assets options on the GP Financial page, that means it just needs to be installed. 

Want Help With GP’s Fixed Assets Module?

The CSSI team would be happy to help you set up the GP Fixed Assets module. Just contact us to get started.

Do you find that sometimes your subledger reports don’t tie out to GL?  Here is a tool that can help.  It has been around since GP 10.  This routine will generate an Excel spreadsheet showing both matched and unmatched transactions between the subsidiary module and GL.  You can use it for Payables, Receivables, Inventory and Bank Reconciliation.

This process does not generate correcting transactions.  However, it can help you determine the transaction differences that are listed.

  • Go to Financial > Routines > Financial > Reconcile to GL. 
  • Enter or select the Reconciliation number. 
  • Enter the date for this reconciliation.  It will default with the current date. 
  • Enter the date range for the transactions to include in this reconciliation. 
  • Select the Module to be reconciled. 
  • Under Accounts, select the GL account that is tied to this module.  For instance, if you have selected the Payables Management module, enter your Accounts Payable GL account(s).
  • Click on the folder to the right of Output File to select a file location for the Excel spreadsheet that will be created.

Click on Process to create the spreadsheet.

Anything that appears in the Unmatched section means that it posted to one side but not the other.

You can Save this reconcile for future reference or delete it.

Contact CSSI for GP Help

If you need additional GP help, please contact CSSI.

The new GP 18.6 release is due out Monday, 10/2/2023. Here’s a quick summary of new features and program changes included in this release: 

Application Updates

  • Financial Summary Inquiry adding Redisplay button
  • Reverse Fiscal Year End Close by company vs all companies’ users being out
  • Customer statements display open items only
  • More enhancements to the Print and Email Cash Receipts from 18.5
  • Email/Reprint Vendor Remittance with message fields
  • Print Sales Order Processing blank picking ticket template
  • Set Unit of Measure from the PO Requisition to the Purchase Order
  • Letter Writing Assistant Final Notice on Collection Letters
  • Format Workflow emails with item decimals
  • Project Time and Expense Workflow My Expenses/ Delegates Nav List
  • Project Time and Expense Workflow My Timesheets Nav List
  • Payroll Year-End Wage Report Formatting
  • Letter Writing Assistant Expiring Test in Human Resources
  • ALL Payables 1099 forms will print with LINES!  No need to buy any forms!

Systems Updates

  • Ability to completely delete document attachments from system
  • Shared Mailbox with Multi-Factor Authentication (MFA)

Need Help Updating GP?

Are you running the latest version of GP? CSSI’s GP team is available to help you update and migrate to the latest edition, even if you’ve fallen behind over the years. Contact us to discuss!

Are You Seeing a GP Script Error at Login?

If you or any of your GP users get a script error, like the one below, when they log into GP, it has to do with a setting on your GP Home Page.

Click on No many times until the error goes away.  Then click on “Customize this page” in the upper right-hand corner of the Home Page.

Uncheck the Connect checkbox. 

Or you can disable the Connect option one user at a time by running the SQL script below against the DYNAMICS database.  (Replace ‘xxxxxx’ with the GP user ID.)
SET Visible = 0
WHERE SectionID = 6
AND USERID = ‘xxxxxx’
If you want to disable it for all users just omit the last line that filters by a specific user ID.

Get More Help With GP

We hope this helps you solve GP script errors at the login screen. For more GP support, training, or upgrade help, please contact CSSI.

As a GP / Great Plains consultant for over 20 years, CSSI keeps tabs on Microsoft’s software roadmap. You may have noticed lots of marketing around Microsoft’s Dynamics 365 Business Central, and you may have felt some pressure to migrate. While CSSI will be here to support you if and when you decide to migrate, be aware that you do not need to do so in any currently foreseeable future.

Why Dynamics GP / Great Plains Remains So Popular

The community of Great Plains users is remarkably dedicated and passionate. Did you know that GP is used by over 20,000 customers?

Great Plains remains popular for many reasons:

  • GP meets the customer’s requirements.
  • Over time, the customer has integrated GP add-ons and customizations to create a highly specialized accounting system perfectly suited to its business needs.
  • The customer does not foresee benefits from migrating to a cloud-based ERP environment. In fact, the higher costs of cloud hosting become prohibitive.
  • Customers who do not regularly update to new GP versions do not want to be forced to do so.

Microsoft’s Commitment to Great Plains / GP

This past April, Microsoft made an announcement on the future of Microsoft Dynamics GP.

Their announcement states that, as of April 1, 2026 (3 years from now), there will be no new customer sales of Dynamics GP.  As a steppingstone to this, from April 2025 there will be no new sales of GP Perpetual licenses.  Subscription sales can still happen for the additional year.

HOWEVER, this will have no implications for existing customers!  Existing customers can continue to purchase new licenses and modules after 2026.   There will still be tax and other product updates for Dynamics GP, including lots of new features already planned for the next version (18.6), due to release October 2023.  And this will continue with future versions 18.7, 18.8, etc.

Therefore, for existing Microsoft Dynamics GP customers, nothing has really changed.  Microsoft has committed to continuing support and development of Dynamics GP to 2028 and beyond.

How CSSI Can Help You with GP

CSSI is pleased to support the community of 20,000 companies using Great Plains. We plan to continue to support GP for as long as our customers need us.

We can help you with:

Contact CSSI

For help with Great Plains, please contact CSSI. We’d be pleased to help with friendly, practical GP support.

Getting a ‘Maximum Users Logged In’ Message?

Do you or any of your users have trouble logging into GP sometimes because the maximum number of users are already logged in?  Maybe you need to review which users are performing which tasks.

The 3 Types of Users In Dynamics GP

  1. Full User.  This is the most common type of user.  This user has full access to do anything in GP, but they are limited based on the security permissions assigned to them within GP.
  2. Limited User.  These users can view data only, with inquires, reports and SmartLists.  They cannot post transactions or change master records.  PLUS, the cost of a Limited User is 80% less than the cost of a full user.
  3. Self Service.  These users can only access the Self Service modules, which are used to enter PO requisitions, payroll expenses and timecards, and project expenses and timesheets.

You can see which users are currently logged into GP by going to Administration > Utilities > System > User Activity.  Here you can remove (Delete) users who should be logged out.

Keep in mind that, with the use of refreshable Excel spreadsheets, you can have non-GP users viewing GP data outside of the system.

Need Help With GP User Licenses?

For help with your Dynamics GP user licenses, please contact us at CSSI.

Using GP Safe Pay (Positive Pay)

This is a repeat of a tip we published in February of 2022 but, with the rise in the number of check fraud cases, this may be a good time to start using Safe Pay (also known as Positive Pay).

Microsoft Dynamics GP has this built-in tool to assist in the prevention of check and ACH fraud.  It’s a process that involves creating a file of payables payments (checks and EFT’s) that you submit to your bank.

Any payments presented to your bank are compared to your company’s issued Safe Pay file.  If a payment does not match the information in the file, your bank will contact you for authorization.

If you do not see this option in your GP, then it either needs to be installed and/or registered.

It requires a few setup steps.  You first need to contact your bank to confirm that they offer this service and then ask them for file specifications.  This file format gets created in GP by going to Financial > Routines > Safe Pay > Configurator, where you select an Output file Type and define the types of records lines and record fields per line.

Next, go to Financial > Routines > Safe Pay > Upload Maintenance.  Select the Bank Upload ID (Bank Format) that was created in the first step.  Link it to a Bank ID and a Checkbook ID.  Select the Upload Filename and Path where you want the file to be created.  The same file name will be used every time.  (The file gets overwritten each time you create a new file.  Have no fear, though, you can always recreate a file from history.)

If you are using EFT processing in GP, be sure to check the “Include EFT Transactions” checkbox at the bottom of the window.

Once you are ready to create a Safe Pay file, after you have posted a batch of payments, go to Financial > Routines > Safe Pay >Transaction Upload.  Select the Bank Upload ID.  Enter a Last Upload Date and Upload Cutoff Date.  Click on the Load/Reload Transactions button.  The payments to be included in the file will appear.  Click on Upload to create the file.

Click on Proceed when the window below appears.

Click on OK again.

If your bank provides you with a confirmation number when the file is submitted, you can enter that in the next window.  If you do not have a confirmation number, just enter any number then click on Successful.

You can then print a report listing all the payments that were included in the file.

To recreate a Safe Pay file, go to Financial > Routines > Safe Pay >Transactions History.  Select your Bank Upload ID.  Click on the left and right arrows to scroll through previously created uploads.  Click on the Upload button the recreate the file.

Need More GP Support?

For more helpful Dynamics GP support, contact the pros at CSSI. We’d be happy to help. Get GP help here.

Monitor your data with GP Home Page and a SmartList

Use your GP Home Page and a SmartList to help you monitor your data.  Use reminders to view customers who have gone over their credit limit.  Or use a reminder to list all inventory items that have a on hand quantity that is below the item’s reorder limit.  Or keep an eye on purchase orders created that exceed a certain dollar amount.

First, create a new SmartList favorite that displays the columns you want to see and that is filtered on whatever criteria is needed.

Let’s work with the example of seeing all purchase orders over a specific dollar amount.

First create the SmartList favorite that will give you the information you need, such as what is shown in the screenshot below.

This list is filtered on

  1. “Released” PO’s only, meaning they have been printed but not yet received or invoiced.
  2. PO’s with a Remaining Subtotal greater than $5,000

PO Status not equal to “Canceled”

Once your new SmartList favorite is displaying the information that you want, now we can save it as a Reminder on your Home Page.

Click on the Favorites button.  Enter a new Name then click on Add and select Add favorite and reminder.

In the Custom Reminder window, under Remind me when, select Number of Records, choose “is greater than” and enter 0.  This means show my SmartList as a reminder only when it’s returning more than 0 records (rows).  Click on OK.

Go to your Home Page.  You may need to refresh it if you had been on the Home Page while creating your reminder.  You can refresh your Home page by clicking on the double blue arrows in the upper right-hand corner.  Or go to another page then come back to the home page.

Here is my new Reminder on my Home page.  The “3” in parenthesis indicates that I have 3 records on the SmartList.  I can click on it and it will take me right to that SmartList.

Need GP Help?

For additional help and training with GP, please contact CSSI.

Dealing With Vendor Rebates & Refunds in GP

Here’s an easy way to handle cash received from a vendor, whether it’s a vendor rebate or a refund of an overpayment.  Use the Return document type in Payables Transaction Entry.

Go to Purchasing > Transactions > Transaction Entry and change the Document Type to Return.  Fill in all the header information as usual:  Document Date, Vendor ID, Document Number, etc.

Enter the amount received from the vendor in both the Returns and the Check fields.

Once you tab off the Check field, the Payables Check Entry window opens where you select which Checkbook ID this payment will be deposited in.  You can also enter the vendor’s check number here.  Click on OK when finished.

Then, click on the Distributions window to verify the GL accounts that will be posted to.  The CASH account defaults from the Checkbook ID selected above.  The PURCH account defaults from the Purchases account assigned to the vendor but it can be changed.   (Never change the CASH GL account as it’s assigned to the checkbook.)
Once the return is posted, it will be waiting to be deposited in the Bank Deposit Entry window.

You can see in the Payables Transaction Inquiry window that the Return transaction has been fully applied and, therefore, moved directly to History.

Need GP Help?

For additional help and training with GP, please contact CSSI.